Experienced Automotive Service Advisor

Wondries Toyota is looking for an experienced Service Advisor to join our high-volume service department. We are seeking someone who is customer-focused, organized, and experienced with Toyota processes who can deliver an exceptional service experience.

Responsibilities

• Greet customers promptly and professionally in the service drive


• Consult with customers regarding vehicle concerns and recommended maintenance


• Write repair orders and communicate accurate repair timelines


• Coordinate with technicians to ensure efficient workflow


• Provide updates and explain completed repairs to customers


• Upsell recommended services when appropriate


• Maintain strong CSI by delivering excellent customer service


• Follow Toyota service processes and dealership policies

Requirements

• Previous Toyota Service Advisor experience preferred


• Strong knowledge of Toyota maintenance schedules and warranty procedures


• Excellent communication and customer service skills


• Ability to work in a fast-paced service environment


• Experience with dealership management systems (CDK experience a plus)


• Valid driver’s license and clean driving record

What We Offer

• Competitive pay based on experience


• Health, dental, and vision benefits


• Opportunities for growth within a well-established dealership

Pay: $8000-$22,000 a month

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Vision insurance

If you are an experienced Service Advisor looking to join a busy and supportive team, we’d love to hear from you.

Work Location: In person