Experienced Bilingual Client Care Representative (Veterinary Receptionist)

¿Te gustan los animales y tienes ese don de presencia, tanto por teléfono como en persona, que hace que la gente se sienta cómoda al instante? Buscamos representantes de atención al cliente bilingües (inglés/español) a tiempo completo que puedan desempeñar con igual habilidad y amabilidad las tareas de recepción y atención telefónica.

This role goes beyond answering phones or booking appointments — it’s about creating connections. At Cobb & Co, our values guide everything from how we care for clients to how we treat each other: Patient First. Client Centered. Progressive. Collaborative. Positive.

What You’ll Do

• Greeting clients and their pets in person with a welcoming, calm demeanor


• Answering calls confidently and kindly, even when things are a little hectic


• Scheduling appointments using our cloud-based software (hello, multitaskers)


• Communicating clearly and professionally in both English and Spanish


• Handling prescription refills, medical record requests, and messages between clients and the medical team


• Managing client check-ins, payments, and keeping the lobby flowing smoothly


• Keeping accurate records that reflect our high standards of care

Who you are

• Required: Bilingual in English & Spanish (written + spoken)


• Required: High school diploma or equivalent


• Required: Minimum one year of experience working in a veterinary clinic


• A positive attitude, high energy, and a “let’s make it happen” mindset


• Excellent communication and customer service skills


• Comfort working with phones, computers, and multitasking in a fast-paced environment


• The ability to stay calm, kind, and clear—especially under pressure


• Reliability, attention to detail, and great follow-through


• A desire to learn, grow, and make every client interaction a good one


• Naturally warm, upbeat, and empathetic (yes, golden retriever energy absolutely encouraged)


• A team player who balances compassion and efficiency with ease


• Able to sit, stand, or wear a headset for extended periods

Why You’ll Love It Here

• Our team is talented, kind, and committed to doing good work. Our leadership is hands-on and accessible. And our clinic culture? It’s built on mutual respect, real teamwork, and a shared desire to keep getting better.


• Cobb & Co is a privately owned, growing small-animal practice where collaboration is real, innovation is encouraged, and integrity matters. We believe in doing the right thing — for our patients, our clients, and our team.


• If you’re ready for the next step in your career, we’d love to meet you — call us or stop by anytime.

The Nuts & Bolts

• Health insurance 


• Vision insurance


• Dental insurance


• 401k with employer match


• PTO/vacay


• CE opportunities/allowance


• Professional dues


• Uniform allowance


• Flexible schedule


• EAP


• Employee Discount

We are an equal opportunity employer and celebrate diversity of all kinds.