Experienced Claims Rep

We are seeking an Experienced Claims Representative in Elizabethtown, KY with an estimated market salary range of $55,000 – $70,000 annually. This full‑time role requires strong analytical skills and practical experience in handling insurance claims, communicating with stakeholders, and driving timely resolutions. The Claims Rep will play a key role in supporting our insurance operations and client services in Elizabethtown, KY, contributing to fair claim outcomes and excellent customer experiences in the local community.

Responsibilities

• Review, analyze, and process claims accurately according to policy guidelines in Elizabethtown, KY.
• Communicate professionally with claimants, adjusters, vendors, and internal teams to gather required documentation.
• Investigate claim details to determine coverage, liability, and appropriate settlement amounts.
• Maintain timely and accurate records for each claim file, ensuring compliance with legal and regulatory standards.
• Collaborate with underwriting, legal, and risk management teams to resolve complex claims.
• Identify potential fraud indicators and escalate issues to leadership when appropriate.
• Prepare detailed reports and summaries of findings for management review.
• Provide exceptional service while balancing customer needs and company interests.

• 3+ years of hands‑on claims experience, preferably in property and casualty or related insurance lines.
• Strong understanding of insurance policies, claims procedures, and relevant state regulations.
• Excellent written and verbal communication skills, with the ability to explain complex information clearly.
• Proficient in claims management software and standard office productivity tools.
• Detail‑oriented with strong organizational and time‑management skills.
• Ability to work independently and as part of a collaborative team environment.
• Professional certifications (e.g., AIC designations) are a plus.

• Estimated Salary: $55,000 – $70,000 annually
• Comprehensive health benefits (medical, dental, vision)
• Paid time off and paid holidays
• Retirement savings plan
• Professional development and training opportunities