Experienced Dealership Service Advisor

Key Responsibilities:

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  Greet customers, assess service needs, and advise on recommended maintenance and repairs

  
  


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  Prepare repair orders, communicate with technicians, and provide clear updates to customers

  
  


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  Ensure a high level of customer satisfaction through professionalism, accuracy, and follow-through

  
  


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  Assist the Service Manager with administrative tasks, including scheduling, workflow coordination, reporting, and quality control

  
  


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  Help maintain department organization and support daily operations to enhance efficiency

  
  


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  Review service history, warranty coverage, and pricing with customers

  
  


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  Handle customer concerns and help maintain positive dealership relationships

  
  


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  Contribute to process improvements and department performance goals

  
  

Qualifications:

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  3+ years of automotive service advisor experience required

  
  


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  Strong understanding of vehicle maintenance and repair processes

  
  


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  Exceptional communication, customer service, and problem-solving skills

  
  


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  Ability to multitask in a fast-paced service environment

  
  


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  Experience with dealership management systems (DMS) and service software

  
  


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  Strong organizational skills with the ability to assist in administrative functions

  
  


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  A team-oriented mindset with leadership potential

  
  


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  Valid driver’s license

  
  


• Experience with CDK and X-Time is preferred


• Spanish Speaker a PLUS!

What We Offer:

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  Competitive pay with performance bonuses

  
  


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  Health, dental, and vision benefits (if applicable)

  
  


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  Paid time off and holidays

  
  


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  Ongoing training and development

  
  


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  Opportunities for advancement within the service department