Experienced Dental Office Manager

Dental Office Manager

Join the Fastest Growing Dental Team in Western New York!

About Us:

Concierge Dental Group is expanding, and we’re seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices.

Key Responsibilities

Leadership & Staff Management:

• Lead and manage administrative staff, dental assistants, and providers


• Conduct daily morning huddles and monthly team meetings


• Train, coach, and evaluate staff to promote professional growth and accountability


• Foster a positive, motivated, and collaborative work culture
  
  

Patient Services:

• Oversee the patient experience from scheduling through post-visit follow-up


• Resolve patient concerns professionally and promptly


• Ensure accuracy, completeness, and confidentiality of all patient records
  
  

Financial Management:

• Oversee office production and collection goals


• Monitor accounts receivable and implement strategies to reduce outstanding balances


• Manage P&L’s and analyze financial reports to support business goals


• Experience working with state insurance plans is a plus
  
  

Operational Excellence:

• Implement and maintain office policies and procedures as directed by management


• Ensure full compliance with HIPAA, OSHA, and other regulatory standards


• Manage office supplies, equipment, and inventory efficiently
  
  

Communication & Coordination:

• Serve as the primary liaison between administrative, clinical, and management teams


• Communicate updates, expectations, and policy changes clearly and consistently
  
  

Qualifications

Education:

• High school diploma or equivalent (required)


• Bachelor’s degree in business, healthcare administration, or a related field (preferred)
  
  

Professional Experience:

• Minimum 3–5 years of dental office experience required


• Prior management or supervisory experience within a dental practice required


• Proven ability to lead a team to achieve operational and performance goals


• Experience training and developing staff
  
  

Technical Skills:

• Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.)


• Strong understanding of dental billing, coding, insurance, and A/R processes


• Familiarity with HIPAA, OSHA, and dental compliance standards
  
  

Interpersonal Skills:

• Excellent communication and leadership abilities


• Strong organizational and problem-solving skills


• Ability to handle conflict resolution and motivate staff


• Commitment to exceptional patient care and customer service
  
  

Why Join Concierge Dental Group?

• Competitive salary and bonus structure


• Comprehensive benefits package, including health insurance, paid time off, and retirement plans


• Career growth and advancement opportunities


• Access to state of the art technology and modern facilities


• Supportive, team oriented, and professional work environment
  
  

Ready to Take the Next Step?

If you’re an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you!

📩 Apply Today:
Submit your resume and a brief statement outlining your relevant experience and why you’re the perfect fit for this role.