Experienced Dental Treatment Coordinator

Treatment Coordinator
Location: Enamel Dentistry – Downtown Austin

Enamel Dentistry is seeking a Treatment Coordinator to join our growing dental practice. This role goes beyond traditional treatment coordinating — you’ll support patient care, scheduling, phone communication, and overall office flow.

You’ll guide patients through their treatment journey, review and present comprehensive treatment plans, and help enhance the patient experience, including contributing to patient engagement and marketing efforts.

With a competitive benefits package, you’ll have the opportunity to grow both personally and professionally in a dynamic, supportive environment. Join us and help shape the patient experience. 

Benefits: Medical and vision insurance, paid dental policy, PTO, sick leave, bonus opportunities, and a supportive, growth-focused team environment 😊
 

Key Responsibilities

• Treatment coordination processes across the practice, ensuring smooth scheduling and appointment flow.

• Oversee accurate and timely billing, insurance verification, and claims processing.

• Manage patient scheduling for all dental services and coordinate office operations to ensure efficiency.

• Handle incoming and outgoing phone calls with professionalism and warmth.

• Educate patients on treatment plans, financial options, and next steps with clarity and empathy.

• Maintain detailed patient records and ensure compliance with practice standards.

• Collaborate closely with the dental team to deliver an exceptional patient experience.

Qualifications

• 2+ years of experience required as a Dental Treatment Coordinator or in a similar dental front office leadership role (preferred).
• Dental office experience required ,cosmetic experience a plus+ 

• Proven leadership and team mentorship skills.

• Strong sales background with a track record of meeting or exceeding treatment acceptance goals.

• Proficiency in dental billing and insurance; Open Dental experience a plus.

• Excellent verbal and written communication skills, Bilingual in Spanish a plus

• Highly organized, with the ability to manage multiple priorities in a fast-paced environment.

• Must be authorized to work in the US 

Compensation

• Starting at $23/hour, commensurate with experience, plus growth opportunities + bonus structures
   

About Enamel Dentistry
At Enamel Dentistry, we combine high-quality dental care with a fun, inclusive, and patient-focused culture. We take the fear out of dentistry by creating an upbeat, welcoming environment for both patients and team members. If you’re an experienced leader who thrives in a collaborative and dynamic setting, we’d love to hear from you. Come be part of a team that’s transforming smiles and changing the face of dentistry.