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Experienced Dispatcher

Job Description - Experienced Dispatcher



Benefits:


  • Dental insurance

  • Health insurance

  • Vision insurance




Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
 
Shifts:
1st shift : 7a-3p
2nd shift: 3p-11p
3rd shift: 11p-7a

All shifts can be Flexible

Responsibilities:

  • Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc. 

  • Dispatch drivers to their destinations efficiently

  • Prioritize calls dispatched to the drivers

  • Knowledge of function and capacity of all equipment dispatched

  • Ability to adapt to change, work under stressful conditions, and a fast paced environment

  • Provide appropriate estimated and time of arrivals

  • Maintain effective working relationships with co-workers and the general public

  • Answering multiple phones lines

  • Ability to defuse a stressful situation


Qualifications:

  • Proven experience in towing dispatching

  • Excellent customer service skills 

  • Strongly skilled in organization and attention to detail

  • Strong multi-tasking ability 

  • Excellent attention to detail

  • Excellent communication skills

  • Basic computer skills








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