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Location: Rusty Wallace Ford – Dandridge, TN
About Rusty Wallace Ford
At Rusty Wallace Ford, we take pride in delivering top-quality service to our customers and investing in the growth of our employees. Our dealership has built its reputation on integrity, trust, and the pursuit of excellence. We’re now looking for an experienced Ford Certified Technician to join our service team and help us continue providing the superior workmanship our customers expect.
If you’re a certified Ford professional ready to take your career to the next level with a dealership that values skill, efficiency, and precision, this is the opportunity for you.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday–Friday, (No Weekends!)
Work Requirements
Work Location: In person
Ability to Commute: Dandridge, TN (Required)
Salary Range
Competitive Pay: Based on experience, training level, and certification status (Top pay for Master and Senior Master Certified Technicians)
Job Description
Rusty Wallace Ford is seeking an Experienced Ford Certified Service Technician to join our high-performing service department. The ideal candidate will have in-depth knowledge of Ford systems, advanced diagnostic capabilities, and a passion for delivering exceptional results. You’ll be trusted with complex repair and diagnostic work across a wide range of Ford vehicles, and you’ll have the opportunity to work in a clean, well-equipped facility with a supportive team.
Responsibilities
Perform advanced diagnostics and repairs on Ford vehicles using OEM tools and software
Execute maintenance, repairs, and warranty work per Ford Motor Company specifications
Diagnose drivability, electrical, and mechanical issues accurately and efficiently
Provide detailed documentation of all work performed on repair orders
Communicate effectively with Service Advisors regarding needed repairs, estimates, and timelines
Complete required Ford STARS training and certifications to maintain current status
Mentor junior technicians when needed and promote a culture of learning within the shop
Maintain a clean, organized, and safe workspace
Qualifications
Must be Ford Certified
Minimum 3 years of professional Ford dealership or equivalent OEM experience
Proficient with Ford diagnostic tools such as IDS, FDRS, and Service Bay
Ability to diagnose and repair complex mechanical and electrical systems
Strong attention to detail, efficiency, and quality control
Excellent communication and teamwork skills
Valid driver’s license and clean driving record
Strong commitment to safety, precision, and customer satisfaction
Why Join Rusty Wallace Ford
Work with a respected, family-owned dealership with a long-standing reputation in East Tennessee
Operate in a modern with cutting-edge diagnostic tools
Competitive compensation with top pay for certified Ford techs
Continuous manufacturer training and advancement opportunities
Supportive leadership that values technicians as the core of the service department
Benefits
Health, dental, and vision coverage
Paid vacation and holidays
No weekends
401(k) retirement plan
Employee pricing on vehicles and services
Career advancement and skill development opportunities
Equal Opportunity Employer Statement
Rusty Wallace Ford is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or gender identity will not be tolerated.
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