Experienced Quick Lane Service Advisor 45K - 85K ++ DOE
Green Ford has been serving Greensboro, NC and it's surrounding communities for over 50 years and is currently seeking to onboard an experienced;
Quick Lane Service Advisor
Responsibilities
Ensure that customers receive prompt, courteous, and professional service throughout the life-cycle of their servicing or repairs
Strategically distribute work between technicians to maximize workflow efficiency
Address technical questions regarding vehicle issues, services, repairs, and warranties
Ensure customers satisfaction meets or exceeds company standards
Order parts and tools as necessary/directed
Encourage all around compliance regarding applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
- Make service recommendations based on vehicle mileage and multi-point inspection reports
- Maintain or exceed repair order sales and hours per repair averages set by management
Qualifications
- Professional, well-groomed personal appearance
Outgoing and friendly personality
Ability to diplomatically manage others
Proficient in multitasking and time management
Confident and capable communication skills
History of service and sales success
Self-motivated team player who can also work alone in an unsupervised environment
Clean driving record and valid driver’s license
- Available to work Saturdays
Benefits
In Closing
Green Ford places a high value on each and every one of our employees. As such, we provide ongoing educational programs, promote from within, and provide the best work/life balance in the business.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.