Experienced Service Advisor

Description

Join Our Winning Team at Jim Shorkey Auto Group! 

Are you ready to rev up your career? Jim Shorkey Auto Group, a leading automotive provider in Pennsylvania, Ohio, and Georgia, is on the lookout for a dynamic and customer-focused Service Advisor to join our Austintown, OH team. As a Service Advisor, you'll be the primary point of contact for our valued customers, ensuring a seamless and exceptional service experience.

Why Jim Shorkey Auto Group?

At Jim Shorkey Auto Group, you'll be part of a team that values excellence, innovation, and customer satisfaction. If you're passionate about the automotive industry and thrive in a fast-paced environment, we want you on our team!

Your Role: 

• Greet customers promptly and professionally, assessing their vehicle needs with a smile
• Clearly explain service options, recommend appropriate maintenance, and provide accurate estimates
• Utilize our state-of-the-art service management system to efficiently handle customer appointments and vehicle information
• Maintain open communication with customers, providing updates on service progress and addressing any concerns
• Build strong relationships with customers to foster loyalty and repeat business
• Collaborate effectively with technicians to ensure timely and quality repairs
• Adhere to dealership policies and procedures to maintain our high standards

 What We Offer: 

• Competitive compensation and benefits package
• Opportunities for professional growth and advancement
• A positive and supportive work environment
• The chance to be part of a winning team!
• And so much more!

Ready to accelerate your career? Apply now and become a part of the Jim Shorkey Auto Group family! 

Requirements

• Experience in the automotive industry is required
• Strong communication skills
• Basic knowledge of computer programs, including word processing and database tools
• Organizational skills, including the ability to schedule appointments, meet with customers, and ensure that work is done properly
• Exceptional customer service skills based on experience
• Prior service department experience in a dealership is required.