Experienced Service Consultant

We are seeking a customer-focused Automotive Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate has strong communication skills, automotive knowledge, and a passion for delivering excellent customer service. Jon us and our newly renovated dealership.  

Key Responsibilities

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  Greet customers and assess vehicle service needs

  
  


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  Clearly explain recommended services, repairs, and costs

  
  


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  Prepare and manage repair orders accurately

  
  


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  Communicate with technicians regarding diagnostics and repair timelines

  
  


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  Provide status updates and follow up with customers

  
  


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  Promote additional services when appropriate (upselling ethically)

  
  


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  Maintain high customer satisfaction and CSI scores

  
  


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  Handle payments, warranties, and service documentation

  
  

Qualifications

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  1+ year experience as a Service Advisor or in automotive service (preferred)

  
  


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  Strong customer service and sales skills

  
  


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  Basic automotive knowledge

  
  


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  Ability to multitask in a fast-paced environment

  
  


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  Excellent verbal and written communication skills

  
  


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  Valid driver’s license and clean driving record

  
  

What We Offer

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  Competitive compensation with performance incentives

  
  


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  Ongoing training and career advancement opportunities

  
  


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  Supportive team environment

  
  


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  Modern service facility and tools

  
  


• Medical / Dental / Vision 


• 401k - with company match 

Must complete and pass drug screening and background check