Experienced Warranty Administrator

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Keffer Mazda is seeking an experienced Warranty Administrator to join our team in Huntersville, NC. This in-house role focuses on processing warranty claims efficiently while maintaining effective communication with technicians and service advisors. We offer flexible working hours to accommodate a healthy work-life balance.

Responsibilities

• Process warranty claims accurately and promptly.


• Interact and collaborate closely with technicians and service advisors to ensure smooth claim processing.


• Maintain records of all warranty activities and comply with company policies.


• Communicate with manufacturers as needed regarding claims and approvals.


• Identify and report any trends or discrepancies in warranties to management.

Requirements

• Proven experience as a warranty administrator or in a similar administrative role.


• Strong communication skills and ability to work closely with technical staff.


• Detail-oriented with excellent organizational skills.


• Proficiency in relevant software and systems for warranty processing.


• Ability to work flexible hours as needed.

Benefits

• Flexible working hours.


• Opportunity to work within a professional and supportive team environment.


• Competitive benefits package (details discussed during interview).

About the Company

Keffer Mazda is a reputable dealership committed to providing top-quality automotive services in Huntersville, NC. We pride ourselves on a customer-first approach and a collaborative work environment where every team member contributes to our success.

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