Export Documentation Clerk

Description

Position Summary

The Export Documentation Clerk prepares, distributes, and processes sales documentation to ensure timely payments are received. This role also coordinates and communicates with both internal and external customers, including the trading desk, banking facilities, shipping lines, agents, and customers.

Position Responsibilities

• Create, assemble, and present applicable export documentation required per country-specific destination in accordance with export laws and regulations.
• Troubleshoot and resolve documentation issues.
• Maintain documentation and e-files in an organized and catalogued system.
• Collect daily wires received, along with their payment information, and report to all departments.
• Manage receivables by tracking shipments and packages, recording dates and contacting agents or customers as needed.
• Back up the reception desk, answer phone and/or door when needed.
• Assist with collecting data for special projects, such as the USDA ELS CCP program, merchant relief, etc.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office, i.e., Excel, Word, Outlook.
• Attention to detail with strong planning and organizational skills.
• Ability to communicate clearly and effectively with coworkers, banks, truckers, shipping lines, warehouses, ports, terminals, agents, and buyers.
• Capable of working under pressure, individually and/or within a team.
• Prioritize daily and long-term jobs and duties efficiently.
• Experience in and knowledge of Letters of Credit and Shipping Instructions.
• Geographical knowledge (ports and destination locations).
• Excellent customer service skills.
• Experience in troubleshooting Documentation issues.
• Cotton knowledge, i.e., weight terms, shipping terms, HVI terms.
• Able to adjust to seasonality of role as some months are light duty while others are full of overtime.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Jess Smith and Sons Cotton, Inc. (JSS) provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant.

At JSS, we celebrate our diversity. Jess Smith and Sons Cotton, Inc. is proud to be an equal opportunity workplace.

Requirements

• One year of experience in invoicing, documentation, or international shipping.