Export Supervisor

• Design and implement export strategies, ensuring all project requirements and documentation are met.
  


• Plan weekly cargo for available trucks and coordinate shipping schedules.
  


• Discuss and confirm rates with Operations and clients.
  


• Prepare business plans to achieve target volumes and profits; monitor customer transactions and requirements.
  


• Open files on SAP and generate shipment orders.
  


• Monitor sales transactions, resolve client issues, and manage export product shipments.
  


• Collaborate with suppliers, marketing managers, clients, and branch managers to ensure smooth operations.
  


• Oversee daily operations of the export department and increase transit and local export sales.
  


• Maintain comprehensive operational records for management review.
  


• Liaise with authorities, shipping lines, and client agents for cargo documentation.
  


• Ensure timely shipping line bookings and review detention charges and invoices.
  


• Respond promptly to client and internal queries; maintain high-quality service by meeting KPIs.
  


• Submit loading lists/orders to clients and shipping lines.
  


• Escalate issues with pre-advised trucks not loaded within defined timelines.
  


• Generate daily, weekly, and monthly reports on export operations and truck status.
  


• Resolve complaints within 24 hours.
  

Requirements

• Diploma in Clearing and Forwarding or Bachelor’s in Logistics Management.
  


• 2–3 years of export experience; experience in clearing and forwarding is a plus.
  


• SAP knowledge is an advantage.
  


• Strong interpersonal, analytical, and computational skills.
  


• Excellent problem-solving abilities and communication skills.
  


• Numeric proficiency and attention to operational detail.