Express Service Advisor

Express Service Advisor | Giles Automotive Group – Lafayette, LA
Pay: $25,000–$45,000 (with strong earning potential)

The Role

Join the Nissan Service Center at Giles Automotive Group as an Express Service Advisor, where you’ll be the first point of contact for customers visiting our express service lane. This role is ideal for someone who enjoys fast-paced environments, customer interaction, and keeping operations running smoothly. You’ll help manage service flow, provide concierge-level care, and ensure every guest has an efficient, positive experience.

What You’ll Get

Competitive, Performance-Based Pay:
This is a commission-only position. Annual earnings typically range from $25,000–$45,000, depending on individual performance, sales volume, and customer service results.

Bonuses:
Christmas bonus and annual summer vacation bonus.

Career Growth:
Clear advancement path with opportunities to move into senior advisor or management roles, with six-figure earning potential within 2–3 years.

Supportive Environment:
Work alongside experienced, award-winning management and service teams.

Benefits Package:
Medical and dental insurance, paid vacation, and 401(k) with company contributions.

Who We’re Looking For

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  Automotive service or customer service experience preferred, but not required

  
  


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  Friendly, confident, and professional demeanor

  
  


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  Strong organization, communication, and time-management skills

  
  


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  Team-oriented with a self-motivated attitude

  
  


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  Valid driver’s license and clean driving record

  
  


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  Aligns with our six core values: Integrity, Excellence, Responsibility, Teamwork, Service, and Attitude + Heart

  
  

Key Responsibilities

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  Greet customers and manage express service drive lane flow

  
  


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  Write and manage service repair orders efficiently

  
  


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  Provide clear explanations of recommended services and maintenance

  
  


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  Coordinate technician workflow to maximize productivity

  
  


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  Answer customer questions regarding vehicles, services, and warranties

  
  


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  Assist with parts coordination and basic warranty documentation

  
  


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  Maintain high customer satisfaction scores

  
  


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  Communicate effectively with technicians, parts, and management teams

  
  

Who We Are

At Giles Automotive Group, we’re committed to improving the lives of our employees, customers, and the Acadiana community. We prioritize growth, teamwork, and exceptional service, while giving back through initiatives like Giles Gives Back.

Next Steps

If you bring a positive attitude, enjoy helping people, and thrive in a fast-paced environment, we’d love to meet you. Apply today!
Applicants must be 21+ with a valid driver’s license and clean driving record.

Equal Opportunity Employer