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Express Service Technician - CMA's Colonial Nissan

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Job Description - Express Service Technician - CMA's Colonial Nissan

Description

CMA's Colonial Nissan has an opportunity for an Express Service Technician.  This position is a gateway to the CMA Technician Apprentice Training Program and the Career Path to become a Certified Nissan Master Technician.  The ideal candidate will have experience in an Automotive Technology Program or 1 year of previous experience in a similar role.

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses vehicle problems based on customer complaints and inspection.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Creates video multi-point inspection and communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Other tasks as assigned.

Requirements

Education / Experience

  • 1-2 years Automotive Technology education (High School, Trade School or Community College).
  • 1-2 years experience in a similar role.
  • A combination of education and experience.

Reasoning Ability

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to solve practical problems and deal with a variety of concrete variables. 

Certificates, Licenses, Registrations

Automotive Service Excellence (ASE) Certifications:

  • Automatic Transmission/Transaxle Certification for Auto/Light Truck
  • Brakes Certification for Auto/Light Truck
  • Electrical/Electronic Systems Certification for Auto/Light Truck
  • Engine Performance Certification for Auto/Light Truck
  • Engine Repair Certification for Auto/Light Truck
  • Heating and Air Conditioning Certification for Auto/Light Truck
  • Manual Drive Train and Axle Certification for Auto/Light Truck
  • Suspension and Steering Certification for Auto/Light Truck
  • Damage Analysis and Estimating Certification for Collision Repair
  • Mechanical and Electrical Components Certification for Collision Repair
  • Non-Structural Analysis and Damage Repair Certification for Collision Repair
  • Painting and Refinishing Certification for Collision Repair
  • Structural Analysis and Damage Repair Certification for Collision Repair
  • Assembly Specialist Certification for Engine Machinist
  • Cylinder Block Specialist Certification for Engine Machinist
  • Cylinder Head Specialist Certification for Engine Machinist
  • Brakes Certification for Medium/Heavy Truck
  • Diesel Engines Certification for Medium/Heavy Truck
  • Drive Train Certification for Medium/Heavy Truck
  • Electrical/Electronic Systems Certification for Medium/Heavy Truck
  • Gasoline Engines Certification for Medium/Heavy Truck
  • Heating, Ventilation and Air Conditioning Certification for Medium/Heavy Truck
  • Preventive Maintenance Inspection Certification for Medium/Heavy Truck
  • Suspension and Steering Certification for Medium/Heavy Truck
  • Automobile Parts Specialist Certification
  • Medium/Heavy Truck Parts Specialist Certification
  • Advanced Series—Automobile Advanced Engine Performance Certification
  • Advanced Series—Truck Advanced Electric Diesel Engine Diagnosis Certification
  • Light Vehicles—Compressed Natural Gas Certification for Alternate Fuels

OTHER:

Manufacturer Training

State Emission Certification

State Vehicle Inspector Certification

Valid Driver's License - Good Driving Record

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