Exzeo 1099-1800

ESSENTIAL FUNCTIONS:

• Model ethical behavior and execute job responsibilities in accordance with Exzeo training, standards, and information protection policies.

• Act as the caller's advocate via the telephone to ensure the caller's concerns are addressed.

• Take ownership of each call, handling it until resolution is reached, which includes follow-up. as necessary to ensure that the actions promised to the caller are completed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent telephone and verbal communication skills.

• Ability to obtain, organize, and present information and ability to handle multiple tasks as assigned.

REQUIRED EXPERIENCE:

• Two or more years of customer service experience.