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Facilitator Information Desk

Job Description - Facilitator Information Desk

Description

Responsible for greeting all patients and visitors. A positive image is demonstrated by congenial customer service skills, professional behavior and dress, concise communications, sound judgment, and proficiency in handling inquiries, identifying location of service for patients and providing appropriate directions. Assists in account activation and Document Imaging.


Qualifications

Work requires a High School diploma or equivalent and up to one year of basic technical training in medical office practice plus 3 to 6 months of on the job training and orientation. Bilingual preferred. Knowledge of Microsoft Office required. Knowledge of medical terminology is considered an asset.



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