Facilities Account Coordinator

Modern Construction Services supports clients nationwide—coordinating construction and maintenance needs, renovations, up-fits, electrical repairs, plumbing issues, HVAC service, janitorial work, and emergency repairs. You’ll be at the center of it all, helping keep projects moving and clients supported.

Modern Construction Services (Charlotte, NC) is growing, and we’re looking for a Facilities Account Coordinator to join our Facilities Maintenance Department. If you’re organized, people‑focused, and eager to build a career in facilities or construction project management, this is a strong entry point with real growth potential.

The rate of pay is $25.00/hour and is full-time, hourly, non-exempt, and eligible for overtime pay.

As a Facilities Account Coordinator, you’ll help manage client and vendor relationships, track work orders, schedule service calls, and support day‑to‑day operations. This role requires a positive attitude, strong communication skills, and the ability to juggle multiple tasks in a fast‑paced environment.

During an initial training and evaluation period this position is in-office and not remote. Afterwards this position offers a hybrid-remote schedule. Position will initially require a daily commute to our location: 5900 Harris Technology Blvd. Charlotte, NC 28269.

The ideal candidate thrives in a fast-paced environment, excels at building relationships, and is highly organized.

Job Functions:

• Maintain communication with clients and vendors, providing updates and responding to inquiries.
• Assist with scheduling subcontractors and preparing project documents
• Track quotes, invoices, and account activity
• Coordinate solutions for client issues with internal teams
• Make outbound calls to schedule service and routine maintenance
• Support urgent facilities maintenance needs
• Maintain accurate customer database records
• Promote Modern’s brand through professional, service‑oriented communication

Qualifications:

• Strong verbal and written communication skills to interact with clients, vendors, and team members.
• Ability to manage multiple tasks and prioritize effectively.
• Provide a high level of service to clients and vendors to maintain satisfaction.
• Work well with colleagues to achieve common goals.
• IT and computer competent; good data entry skills and proficient with phone systems.
• Strong verbal, written and listening skills.
• Personality that blends well with a fast-paced, goal-driven environment.
• Highly motivated, flexible and great attitude on life.

Minimal Education and Experience:

• Familiarity with desktop computer environments, work order management systems (e.g., FM or CMMS platforms), Microsoft Office applications, telephone and VoIP systems, and accurate data entry practices.
• Well‑suited for a recent graduate interested in facilities management, construction services, building maintenance operations, or related industry pathways.

• Annual profit sharing.
• Medical, vision, and dental.
• Flexible Spending Account (FSA), Health Saving Account (HSA).
• Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance.
• Voluntary supplemental life insurance.
• 401(k)