Facilities & Guest Experience Coordinator

Location: CMA's Williamsburg Ford | Williamsburg, VA

Position Overview: At CMA's Williamsburg Ford, we believe a clean, organized, and welcoming environment is an important part of delivering an exceptional guest experience.

We are looking for a dependable, self-motivated Facilities & Guest Experience Coordinator to take ownership of the appearance of our dealership and help ensure that both our guests and employees enjoy a clean, professional environment every day.

This is a full-time position with a consistent weekday schedule and an opportunity to become an important part of our team.

Schedule: Monday - Friday 7:00 AM - 4:00 PM w/one-hour lunch. No evenings and no weekends

Key Responsibilities:

• Maintain cleanliness and appearance of the sales showroom
• Maintain service write-up and customer waiting areas
• Clean and maintain employee kitchen and break areas
• Clean and maintain four restrooms throughout the day
• Clean and maintain office areas and body shop office
• Empty trash and recycling containers
• Clean interior glass, entrance doors, and high-touch surfaces
• Sweep and mop floors throughout the dealership
• Monitor and replenish restroom and breakroom supplies
• Manage inventory of cleaning supplies, paper products, and coffee station supplies
• Report facility maintenance concerns to management
• Assist with meeting room and event setup as needed
• Complete facility inspections to ensure the dealership remains guest-ready throughout the day

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
• 401k plan with company matching
• Paid Time Off and Holiday pay
• Associate discounts on vehicle purchases, parts, and service
• Paid maternity leave after one year of employment
• Closed on Sunday

Qualifications

• Previous housekeeping, janitorial, hospitality, or facility maintenance experience is preferred but not required
• Reliable attendance and punctuality
• Strong attention to detail
• Ability to work independently
• Positive attitude and team-first mentality
• Pride in maintaining a clean and organized environment
• Friendly, patient, and customer-focused mindset
• Excellent communication and interpersonal skills
• Willingness to learn and grow professionally
• Basic computer literacy

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the day
• Ability to lift up to 40 pounds
• Ability to work both indoors and outdoors as needed

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Employment offers are contingent upon the successful completion of a drug screening and background check.