Facilities Assistant Manager

 Door of Hope is a Christian, faith-based nonprofit that equips families facing homelessness to rebuild their lives. The Assistant Manager of Facilities supports this mission by coordinating facilities maintenance and repairs while also assisting in preventive maintenance. 

This individual should be independent, hard-working, and have the ability to think quickly during times of high stress. The Assistant Manager of Facilities must have an interest in facility upkeep and repair gradually taking on increased responsibility and developing the skills necessary to independently oversee these areas. Knowledge of general facilities maintenance or construction is required. Door of Hope will offer specific training in areas such as; plumbing, electrical, carpentry, and preventive maintenance.   The ideal candidate demonstrates a commitment to Door of Hope’s program model and a trauma-informed approach, including respectful communication, appropriate boundaries, and professionalism. The candidate should work collaboratively across departments, remain open to feedback, and adapt to support organizational goals and the needs of families served. Understand the importance of working collaboratively with program staff to ensure facilities operations support Door of Hope’s overall program goals, including resident safety and housing stability. 

Schedule 

• 40 hours/week, Monday-Friday, core business hours 
• Flexible working schedule to accommodate 2-5 Saturdays per year for special projects and events 

Responsibilities 

• Perform general maintenance and repairs at Door of Hope facilities, including identifying and resolving maintenance, safety, and security concerns. 
• Demonstrate compassion, patience, and sensitivity when supporting families facing challenging life circumstances. 
• Support Facilities Manager in overseeing facility upkeep, repairs, and preventive maintenance across all Door of Hope locations. 
• Assist in coordinating and overseeing outside vendors and contractors for larger maintenance and repair projects. 
• Assess maintenance needs, prioritize repairs, and identify appropriate solutions. 
• Coordinate maintenance and repairs in occupied living spaces with residents and appropriate staff while respecting residents’ privacy and dignity. 
• Work closely with the Facilities Manager to learn the operational, administrative, and leadership responsibilities of the department. 
• Take initiative in identifying operational needs, recommending improvements, and assisting with problem-solving. 
• The ability to independently manage assigned projects and responsibilities with increasing levels of autonomy. 
• Working within the scope of assigned responsibility to ensure continuity of daily operations when Facilities Manager is unavailable. 
• Perform various other task as necessary to support the mission of Door of Hope 

 Qualifications 

• Current driver’s license with good driving record, reliable vehicle, and auto insurance 
• Must be in good physical condition and able to lift heavy loads 
• Facility maintenance experience and/or knowledge of construction is required. 
• Strong relational and communication skills 
• Ability to work independently and as a part of a team with integrity 
• Strong organizational skills with the ability to manage multiple tasks and prioritize competing needs. 
• Strong interpersonal and communication skills to effectively coordinate with staff, donors, volunteers, vendors, and community partners. 
• Strong problem-solving skills and the ability to remain flexible and composed when addressing unexpected maintenance or operational needs. 
• Willingness to learn new skills, receive feedback, and take on increasing levels of responsibility. 
• Interest in professional growth and developing the skills necessary for future leadership in facilities/operations. 
• Complete a 40-hour Domestic Violence (DV) training course, after the first 90 days of employment. 

Compensation & Benefits  

Expected compensation: $30/hour to $34/hour depending on experience  

Competitive benefits package including:  

• Paid PTO: 12 sick days, 12 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days 
• Health Insurance: 
• We cover 100% of your premium on our Kaiser Gold HMO, Anthem HMO, and Anthem PPO Plans 
• We cover 50% of your dependents’ premium for our health insurance plan 
• Employer contribution to employee’s dental and vision premiums 
• Therapy Subsidy 
• 403(b): 3% dollar-for-dollar match 

Character (Do you embody Door of Hope’s four core values?) 

• Christ-centered, expressed through: 
• Faith: We have an active and personal relationship with Jesus Christ.  
• Calling: Out of a sense of calling, we go above and beyond to meet our mission. 
• Character: We demonstrate the character of Christ toward colleagues and families. 
• Empowering, expressed through: 
• Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.) 
• Accountability: We nurture God-given strengths through coaching and accountability. 
• Holistic, expressed through: 
• Whole Person: Our emotional, spiritual, and personal well-being matter to one another. 
• Whole Organization: We are on one team with one mission. (We don’t do silos.) 
• Relationship, expressed through: 
• Family: We love, celebrate, and pray with one another. 
• Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.
   

**To apply, visit our Careers Page at: https://doorofhope.us/careers & fill out the application.