Facilities Associate

About the Company

Metro Self-Storage is a locally operated division of William S. Hein & Co., Inc., providing reliable, secure storage solutions for individuals and businesses alike. Known for our clean, well-maintained facilities and excellent customer service, we’re proud to support our community through thoughtful, people-first operations.

Why Join Us?

At Hein/Metro, we don’t just work; we thrive. Here’s what sets us apart:

Compensation & Financial Benefits

• Average 12–15% yearly employer contribution to your 401K/profit sharing plan – no employee contribution required, better than 99% of companies nationwide
• Competitive salaries with opportunities for performance-based increases

Health & Wellness Benefits

• Comprehensive health coverage (up to 100% paid)
• Chef on staff offering breakfast, lunch, and dinner-to-go
• Quiet room equipped with massage chairs for relaxation and recharge
• Complimentary access to on-site fitness equipment

Professional Growth

• Access to professional development programs, workshops, and mentoring
• Average company tenure is 15 years

Company Culture & Perks

• Employee-driven initiatives like DE&I committees and events
• A culture that values ideas, collaboration, and curiosity

Your Role

Work Location:

Metro Self-Storage

1575 Main Street

Buffalo, NY 14209

Schedule:

• Full-time position
• Monday, Wednesday-Saturday
• 9:00am to 5:30pm

Responsibilities include, but are not limited to:

• Perform daily cleaning and upkeep of storage units, buildings, and outdoor grounds
• Remove snow and maintain clear, safe sidewalks and entryways during winter months
• Support vehicle preparation and cleaning for customer storage and pick-up
• Assist with specialized tasks like Jeep Top installations (training provided)
• Carry out regular facility checks to ensure everything is in good working order
• Follow established procedures for cleanliness, maintenance, and safety
• Occasionally assist at the front desk with customer check-ins, paperwork, or phone coverage

Salary:

• $20-$23.25 per hour, depending on experience

What You Bring

We’re looking for candidates with the following skills, abilities, and interests:

• Strong communication and customer service skills
• Ability to stay focused and motivated during repetitive, task-based work
• Time management and ability to follow through on tasks
• Proficiency in Microsoft Office

Education & Experience

• Minimum: High School Diploma or equivalent
• Preferred: Prior janitorial or customer service experience

Diversity and Inclusion

At William S. Hein & Co., Inc., we believe that diversity is what makes us stronger—in the workplace, and in the world. So, our mission is simple: to create an inclusive space where everyone feels valued and has an equal opportunity to succeed. If you have skills, passion, and a desire to make a difference, we want you on our team.

Additionally, we understand that each person has unique needs, so let us know how we can best support you during the interview process and beyond. We are committed to ensuring that each member of our team has an equal opportunity to thrive within our organization.