Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Summary

The Facilities Associate is a hands-on role responsible for the day-to-day operations, maintenance, and overall presentation of a high-profile law firm environment. This position combines direct facilities support (repairs, installations, office moves) with team coordination, vendor oversight, and interaction with building management and engineering professionals.

This role requires a proactive, service-driven professional who thrives in a fast-paced, client-facing environment and demonstrates strong ownership, attention to detail, and the ability to anticipate needs while maintaining a polished, client-ready workplace.

Key Responsibilities

Facilities Operations & Maintenance

·       Perform hands-on facilities tasks including furniture assembly, installations, and minor repairs of plumbing and environmental systems

·       Execute office moves and reconfigurations with minimal disruption

·       Conduct routine walkthroughs to identify and resolve issues

·       Maintain conference rooms and common areas to high standards

Vendor & Building Coordination

·       Coordinate vendors and service providers

·       Manage COIs and compliance

·       Liaise with building management

Client Service & Workplace Experience

·       Deliver high-touch service to attorneys and staff

·       Respond to time-sensitive requests with urgency

·       Maintain confidentiality

Technology

·       Utilize building management portal to track and report support requests

·       Utilize space planning software and floor plans and update as required

·       Understand HVAC terminology and electronic control systems

Qualifications & Experience

·       High school diploma or equivalent, college degree preferred 

·       5+ years of facilities or office services experience within a multi-story commercial building

·       Experience in law firm or professional services environment preferred

·       Experience with vendor coordination and building management

·       Proficiency with basic maintenance and tools

·       Experience in using Microsoft Office products and applications

·       Team player who can keep a positive attitude, motivate peers, and build relationships

·       Ability to maintain confidentiality and security of any client information

·       Always displays a pleasant and cheerful disposition

Core Competencies

·       Client service mindset and professionalism

·       Strong ownership and initiative

·       Attention to detail

·       Adaptability under pressure

·       Strong communication and teamwork

·       Good verbal and written communication skills

·       Ability to use technology

·       Prioritizing, flexibility, adaptability

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.