We are hiring a resourceful Facilities Coordinator to join our dynamic team at TAD PGS, Inc in Tempe, AZ.
Growing your career as a Full-Time Facilities Coordinator is an incredible opportunity to develop useful skills.
If you are strong in people management, adaptability and have the right vision for the job, then apply for the position of Facilities Coordinator at TAD PGS, Inc today!
We have an outstanding Contract to Hire position for a Facilities Coordinator to join a leading Company located in the Tempe, AZ surrounding area.
Under general supervision, wholly responsible for all aspects that pertain to your designated customer account/s. Conducted telephonic and electronic follow-up and closing functions for open work orders on dedicated national/supplier management accounts in order to meet the contractual obligations of each client. Intent is to ensure work orders are completed on time. This position will also involve handling daily customer communications, which includes but is not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Handle all AP, billing and service provider escalations/issues for designated customer.
Job Responsibilities:
- Manipulates excel work order data to prioritize service provider communication.
- Communicates on a regular basis with service providers via telephone to get work order updates.
- Updates and performs uploads into system to work orders to reflect latest status.
- Coordinates and communicates with account team(s) on work order escalations and service provider invoicing issues.
- Ensures work order reassignments are notified to the account team representative for their action.
- Assists in dispatching work orders if customer service rep/dispatcher is out of the office.
Basic Hiring Criteria:
- Associate degree or equivalent experience.
- A minimum of two years' experience in a facilities maintenance, property management or customer service role required. Experience in managing service delivery for trades labor such as Electrical, HVAC, Plumbing, or Roofing preferred.
- Advanced proficiency MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills.
- Professional and friendly demeanor, willing to go above and beyond to accomplish the mission.
- Ability to work under pressure and constantly make correct decisions with limited input and determine when to escalate issues to the Facilities Manager/Supervisor or Account Manager.
- Ability to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team to carry out the objectives of the program.
- Ability to think critically and problem-solve.
- Ability to maintain a courteous, professional demeanor at all times.
- Convey confidence in providing and receiving pertinent information.
TAD PGS, Inc. is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/
Benefits of working as a Facilities Coordinator in Tempe, AZ:
● Excellent benefits
● Advancement opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
Your email job alert is now active!