Description

ROLE

The Facilities Maintenance Manager is a tech savvy, detail-oriented person for a 14,000 square foot Estate in Las Vegas. This experience individual must be willing and able to perform basic hands-on repairs, conduct in-depth inspections and audits of all household equipment & complex building systems, and develop routine maintenance checklists and logs. The Facilities Maintenance Manager will work closely with the Estate manager and household team that thrives in a culture of high standards where attention to detail, flexibility and adaptability are embraced daily. Confidentiality and discretion are of paramount importance. 

RESPONSIBILITIES

The Facilities Maintenance Manager is a leader, and self-starter with prior experience taking care of a large, private high-end home. The Facilities Maintenance Manager is reliable and service oriented, has a passion for problem solving and a keen eye for detail, and will take initiative in any situation and find a solution. The Facilities Maintenance Manager will work with the Estate Manager to identify, prioritize, and oversee all aspects of the Estate operating systems including but not limited to interior/exterior systems, humidifiers, refrigeration systems, backup systems, electrical systems, landscaping, irrigation, pool/spa systems, special projects, and the management of regular contract maintenance performed by third-party vendors. The Facilities Maintenance Manager will thrive in a collaborative, fast-paced work environment, will be a team player, with a “can-do” upbeat attitude. This person must be hands on and be willing to teach, learn and assist with any task. The position requires a high level of organization, and well-developed intuition, discretion, maturity, and overall good judgment. The candidate must be articulate and possess an outstanding work ethic. Typical household tasks will include, but are not limited to:

• Must      be willing and able to perform basic hands-on repairs, conduct in-depth      inspections and audits of all household equipment & complex building      systems, and develop routine maintenance checklists logs.
• Completion      of daily, weekly, monthly, and quarterly punch lists and maintenance      schedules that include scheduling preventative and routine maintenance (i.e. landscaping, air filters, smoke alarms, etc.)
• A practical      approach ensuring that any issues which crop up are quickly and      efficiently dealt with. This role is ideally suited to someone who is      handy themselves and who will be able to fix/repair and deal with problems      in the first instance, before having to call in contractors.
• Close collaboration with Estate Manager and household team to ensure flawless delivery of all property services, receiving guests.
• Provide daily updates and weekly reports to keep the Estate Manager apprised of ongoing projects, completed tasks, and upcoming service/maintenance needs on the property.
• Assist with all      aspects of property set up and tear down of events on site.
• Confidence in      all areas of repairs and general maintenance. Have the foresight of      cost-effective solutions in all areas, without sacrificing the integrity      and high standards of workmanship.
• An exceptional      eye for detail and a proactive nature. 
• Understanding      the needs of the Principal and his family to make sure the property is      always prepared and ready for their arrival. Providing excellent service      to principals and guests including anticipation of needs when on site.
• Work with Estate      Manger on projects from concept through execution, to completion,      overseeing renovations and extension projects, compiling research and      presenting your findings in a clear and concise manner.
• Work      with housekeeping staff to maintain exterior of home is well kept. Inspect exterior      cleanliness of residence from top to bottom, inspecting all furniture,      carpets, upholstery, floors, windows, clear of dust, spider webs and clean      glass surfaces and report any damage or concerns/issues to Estate Manger.
• Hands on care      and cleaning of expensive art and antiques on exterior of home.
• Maintain house      supply inventories, communicating to Estate Manager the need to replenish      them and making purchases online and in person, including cleaning      supplies, groceries and occasional errands.
• Work on special      projects as needed, perform seasonal deep cleaning projects
• Work with Estate      Manager to develop spreadsheets, and task lists specific to the residence      to be accomplished weekly, monthly, quarterly, annually, etc.
• Work with the Estate Manager to develop and train house protocols and policies.
• Work with Estate Manager to maintain property files and records (e.g., As-Built drawings, executed contracts, O & M Manuals, warranties, project schedules, specifications, budget documents, bids, etc.).
• Work with Estate Manager in compiling safety plans for the building and the residents, including, but not limited to, fire protection, emergency plans, and safety plans.
• Responsible for      noticing any disturbances to property upon arrival and locking and      securing all doors, gates and windows, setting alarm system and securing      the residence upon departure to prevent any security issues.

Requirements

Required

• Maintenance experience with excellent interpersonal skills. 
• Knowledge of plumber, electrical, HVAC a bonus
• Tech savvy
• Strong command of English language; outstanding communication skills both written and verbal.
• Minimum 5 years of experience working in a high-end private home with longevity in past positions.
• Thorough knowledge of household systems both interior and exterior.
• Maintain strict confidentiality regarding the employer, family members, guests, and properties.
• Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend, and crawl.
• Ability to lift, push and pull required load (approximately 50 lbs.)
• Able to stand for long periods of time.
• Able to work in both large and confined spaces.
• Legally able to work in the United States

Preferred

• Lead from the trenches mentality; someone willing to both train and get their hands dirty.
• Collaborative
• Flexible with excellent time management skills
• High attention to detail
• Sees a problem and takes the time to fix it right the first time.
• Ability to see the big picture
• Poised and professional in both mindset and manner; utmost discretion and confidentiality at all times. 

REVENUE/BUDGETARY/STAFF RESPONSIBILITY

• No direct reports

EEO/ Drug Free Workplace