Facilities Management Analyst

The Facilities Management Analyst will actively manage and improve programs to deliver optimal expense and service level deliverables for Inspire Company Owned Restaurants (ICR).

RESPONSIBILITIES

• Responsible for the day-to-day facilities management for assigned trade categories across ICR portfolio.  Utilize facilities asset management platform to manage work orders and proposals. Ensure issues are mitigated within established levels of service and compliant with brand standards. Accountable to specific metrics for controlling costs, ensuring timely completion of work and exceptional customer service.
• Vendor Management – Ensure vendors are assigned to the right trades, are performing within our SLA’s and source vendors where gaps in service are identified to improve service for the Operations teams.
• Constantly seek opportunities to drive continuous improvements in Facilities Programs, processes and support of Operations. Leverage reporting to evaluate trends in spend, vendor performance, behavior/training opportunities and other general areas of opportunity.
• Support Facilities escalations process to assist with emergencies and critical outages.

EDUCATION AND EXPERIENCE QUALIFICATIONS

• 2 year / associate degree
• 2+ years’ experience in retail/restaurant facilities management with an emphasis on program management, preventative maintenance programs

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Understanding of retail/restaurant facilities assets and systems.
• Must demonstrate experience working with a facilities management work order system.
• Excellent verbal and written communication skills with a professional and positive customer service orientation
• Ability to define problems, gather data, establish facts, and draw valid conclusions.
• Ability to work effectively with teams and stakeholders across the organization
• Ability to work collaboratively in a team environment

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.