Facilities Manager

Facilities Manager 

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. 

HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

What We Offer You 

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our success breeds your opportunity! 

Benefits you may enjoy working at HUB International Midwest-East: 

• Medical, Dental, and Vision (PPO, HMO, and HSA) 

• Comprehensive Wellness Program 

• 401(k) Retirement Plan 

• Life and Disability Plans 

• Vacation, Holiday, Sick, and Personal Time Off 

• Spending Accounts 

• Pet Insurance 

• Comprehensive Onboarding Program 

• Continuing Education / Personal Development Programs  

• Flexible Work Arrangements  

• Employee Engagement Events 

• Dress for Your Day Dress-Code 

• Recognition Rewards Program 

• Service Awards 

Here’s Where You Come In 

The Facilities Manager provides strategic leadership and operational ownership of all facilities and workplace operations across our regional portfolio of approximately 15 offices, supporting 350 employees. This role is accountable for the performance, scalability, and reliability of our physical workplaces and supporting infrastructure—including real estate and lease administration, capital expenditures, renovations and relocations, vendor partnerships, technology infrastructure coordination, and integration of newly acquired offices. 

This position requires a highly organized, execution-driven leader who combines strong project management discipline with exceptional service mindset, financial stewardship, and operational judgment. The successful candidate thrives in fast-paced, growth environments, anticipates risk, drives continuous improvement, and communicates clearly with executives, internal stakeholders, and external partners. 

This role has direct supervisory responsibility for our receptionist and administrative team, which currently includes 3 staff members. 

Core Responsibilities 

Facilities Operations & Workplace Management 

• Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment 

• Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures 

• Direct workstation assignments, space planning, and office configurations to support evolving business needs 

• Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards 

• Manage storage, inventory, and supply distribution processes 

• Supervise and develop administrative support staff 

Technology & Infrastructure Coordination 

• Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams 

• Manage IT ticket escalations, system access provisioning, and security protocols 

• Oversee phone systems and upgrades 

• Maintain accurate asset tracking for all staff equipment 

• Lead technology-related change management, user communication, and adoption 

Real Estate & Lease Administration 

• Manage lease agreements, renewals, amendments, and landlord relationships 

• Support site selection, space analysis, and real estate strategy initiatives 

• Manage equipment lease portfolios and related vendor contracts 

Vendor & Contract Management 

• Source, negotiate, and manage vendor relationships and service agreements 

• Ensure vendor performance, compliance, credentialing, and access requirements 

• Review and approve vendor invoices in alignment with budget controls and policies 

Capital Expenditures & Financial Management 

• Develop and manage annual CAPEX budgets and multi-year capital expenditure plans 

• Track project spend, forecast variances, and deliver financial reporting 

• Ensure projects meet quality, timeline, and cost expectations 

Renovations, Relocations & Expansion Projects 

• Lead end-to-end project management for office renovations, relocations, expansions, and buildouts 

• Manage contractor selection, bid evaluation, negotiations, and contract administration 

• Coordinate architecture, furniture planning, IT infrastructure, and move logistics 

• Lead stakeholder communications, employee readiness, and transition planning 

Mergers & Acquisitions Integration 

• Provide facilities and infrastructure integration support and leadership for newly acquired offices 

• Manage lease transitions, operational alignment, and workspace optimization 

• Ensure seamless continuity of operations during times of transition and growth 

Travel 

• Frequent regional travel across Michigan and Indiana 

Required Qualifications 

• Proven project management expertise with strong execution discipline and customer service orientation 

• Exceptional organizational skills with the ability to manage multiple concurrent initiatives 

• Strong leadership presence with sound judgment and problem-solving capability 

• Ability to operate independently, set priorities, and drive results with minimal supervision 

• Demonstrated experience working in fast-growth, high-change environments 

• Excellent written and verbal communication skills with executive-level professionalism 

• Strong change management, stakeholder communication, and operational planning skills 

• High standards of integrity, accountability, and follow-through 

• Willingness and ability to travel regionally 

Preferred Qualifications 

• 3-5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or related field 

• Bachelor's degree in Business Administration, Project Management, Facilities Management, or equivalent professional experience 

• Experience managing multi-site portfolios and capital expenditure projects preferred