Facilities Specialist

The Facilities Specialist with a focus on Commercial Restaurant Equipment Repair is responsible for supporting restaurant operations through the diagnosis, repair, maintenance, and reliability of critical hot-side and cold-side food service equipment across an assigned market. This role helps ensure equipment uptime, food safety compliance, and uninterrupted restaurant operations while supporting maintenance cost control and asset performance.

Responsible for diagnosing, repairing, maintaining, and supporting hot side and cold side kitchen equipment used in Quick Service Restaurant operations. This role ensures equipment reliability, food safety compliance, and uninterrupted restaurant operations across a multi-unit portfolio.

Education:

• High school diploma or equivalent required.

Experience:

•  3 to 5 years of commercial restaurant equipment repair experience, preferably in QSR or food service environments.

Skills:

• Strong working knowledge of commercial kitchen equipment, including gas, electric, and mechanical systems.
• Ability to read wiring diagrams, gas schematics, and technical manuals.
• Valid driver’s license with acceptable driving record.

Preferred Qualifications:

• Manufacturer certifications (Henny Penny, Pitco, Vulcan, Garland, Rational, or equivalent).
• QSR or multi-unit restaurant experience.
• Familiarity with CMMS platforms such as Corrigo or Service Channel.
• Technical or trade school training in electrical, mechanical, or commercial kitchen equipment repair.

Physical Requirements:

• Ability to lift up to 75 pounds.
• Ability to work around hot surfaces, sharp equipment, and moving parts.
• Ability to stand, bend, kneel, and work extended periods.
• Ability to access equipment in tight kitchen environments.

Key Competencies:

• Strong diagnostic and troubleshooting skills.
• High sense of urgency and accountability.
• Attention to safety and compliance.
• Professional communication and customer service mindset.
• Ability to work independently with minimal supervision.
• Performance Measures:
• First time fix/repair rate.
• Equipment uptime and operational availability.
• Response time to service calls.
• Preventive maintenance completion rate.
• Reduction in repeat failures and emergency repairs. 

Mindset:

• Complete accurate work order documentation including diagnostics, repairs, parts used and follow-up recommendations.
• Maintain compliance with health department, OSHA, fire safety, and local code requirements.
• Ensure proper handling of gas, electrical, and mechanical systems in accordance with safety standards.
• Operational Communication
• Communicate clearly with restaurant managers regarding repair status and equipment operation.

Salary Range: $ to $ annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.