The Facilities Technician is responsible for supporting the day-to-day operation, maintenance, safety, and overall appearance of a Class A multi-story commercial office building. This role performs routine inspections, responds to work orders, coordinates with vendors, and assists in maintaining critical building systems, including HVAC, Building Automation Systems (BAS), and fire alarm/life-safety systems. The ideal candidate has strong troubleshooting ability, sound technical knowledge of commercial building systems, and clear oral and written communication skills. Hands-on training will be provided during onboarding as the candidate settles into the role and becomes familiar with building operations, systems, and site procedures.
Key Responsibilities
Perform daily building walkthroughs to identify maintenance, safety, housekeeping, and security issues.
Respond to and complete work orders in a timely, professional, and customer-focused manner.
Support the operation, monitoring, and basic troubleshooting of HVAC systems, BAS, and related mechanical equipment.
Assist with routine inspection and coordination of fire alarm, life-safety, and emergency systems.
Coordinate, escort, and oversee third-party vendors, contractors, and service providers performing building maintenance or repairs.
Perform general building maintenance and minor repairs, including lighting, ceiling tiles, doors, hardware, and other fixtures.
Monitor building conditions and promptly escalate issues affecting comfort, operations, safety, or business continuity.
Maintain accurate records of maintenance activities, inspections, service requests, and vendor work performed.
Assist with preventive maintenance activities and ensure scheduled work is completed in accordance with building standards.
Support office moves, furniture reconfigurations, and minor setup needs as assigned.
Communicate effectively with tenants, employees, management, and vendors regarding building issues, service updates, and scheduling.
Follow all company safety procedures, building policies, and applicable regulatory requirements.
Assist with after-hours or emergency response activities as needed.
Qualifications
Minimum of 2 years of facilities or building maintenance experience.
Basic knowledge of HVAC systems, BAS, fire alarm systems, and general building operations.
Experience coordinating service vendors and contractors.
Experience using work order and/or CMMS systems to track and complete maintenance requests.
Basic knowledge of life safety practices, preventive maintenance, and building operations.
Proficiency with basic computer systems, email, and mobile devices used for work order management and communication.
Ability to lift, carry, push, or pull materials and equipment as needed and work on ladders or in mechanical spaces when required.
Experience supporting preventive maintenance programs and maintaining service logs/documentation.
Availability to support emergencies or urgent building needs outside of normal business hours, when necessary.
Valid driver’s license and reliable transportation are required for this position.
Vocational training, coursework, or entry-level certification in HVAC, building maintenance, or a related trade preferred.
Prior experience supporting operations in a commercial office or similarly occupied building environment preferred.
Basic familiarity with access control, security systems, fire/life safety systems, or vendor coordination preferred.
Basic understanding of OSHA, and safety training, or other relevant entry-level facilities certifications preferred.
Preferred Qualifications
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