Facilities Technician (Resident Superintendent)

About The SEED School of Washington, D.C.

The SEED Foundation (www.seedfoundation.com) was created in 1997 to establish college-preparatory urban boarding schools that prepare secondary students both academically and socially, for success in college and beyond.  In 1998, the Foundation opened The SEED Public Charter School of Washington, D.C. – the nation’s first public college preparatory boarding school.  The school currently serves 250 students in grades 9-12.  In 2015, 100% of SEED’s seniors were accepted to a four-year college or university.  

All SEED students live on campus from Sunday evening through Friday afternoon when they return home for the weekend.  The dormitories are organized into small “houses” of an average of 15-18 students per resident advisor for afternoon and evening routines such as academic study hall, house meetings, SPARKS and other structured activities.  We provide a safe and caring 24-hour boarding experience.  Our relationship with parents/guardians is essential to the success of their scholar while at SEED.

About The SEED Network

SEED is the pioneering national network of public, college-preparatory boarding schools, offering a unique 24-hour, 5-day per week learning environment. Our tuition-free schools, the first of their kind in the U.S., are intentionally designed to serve traditionally underserved students. Supported by The SEED Foundation, we operate in Washington, D.C., Baltimore, Miami, and Los Angeles. The Foundation's College Transition & Success (CTS) team provides comprehensive support to SEED graduates from junior year through college graduation. SEED's success has gained recognition from media outlets like 60 Minutes and The New York Times, and former President Obama has lauded it as "a true success story." Learn more at www.seedfoundation.com.

Position Overview

Reporting to the Campus Operations Manager, the Facilities Technician (Resident Superintendent) is a key role within the Operations team, responsible for ensuring the continuous functionality and safety of our 4-acre campus, which operates on a 24-hour educational and residential model. This position primarily involves hands-on facility maintenance and repair. A unique requirement of the role is that the Technician resides in provided on-campus housing to serve as the immediate, primary responder for all building-related issues that arise outside of regular working hours, including overnight and weekend emergencies. This ensures prompt resolution of urgent concerns, minimizing disruption and maintaining a secure environment for students and staff. 

Essential Duties and Responsibilities:

Facility Maintenance and Operations (On-Duty & After-Hours)

• Reside on campus in provided housing to ensure immediate response to facilities emergencies and maintenance issues outside of regular working hours, including nights, weekends, and holidays.
• Serve as a primary point of contact for overnight and emergency facilities calls, troubleshooting and resolving critical issues promptly (e.g., plumbing leaks, electrical outages, HVAC failures, security incidents related to facilities).
• Conduct routine, thorough inspections of campus buildings and grounds to proactively identify maintenance needs and potential hazards.
• Perform a wide range of preventative maintenance tasks (e.g., HVAC filter changes, minor plumbing repairs, electrical checks) and efficiently respond to all maintenance requests.
• Work collaboratively with other Facilities Technicians and the Campus Operations Manager on assigned tasks and projects.
• Assist in managing relationships with external vendors and contractors, overseeing their work to ensure quality and compliance, under the Manager's direction.
• Support campus events and activities, including setup, breakdown, and on-site facilities assistance, as needed.
• Occasionally operate school vehicles for specific events or purposes, as needed, maintaining a clean driving record.

Administrative & Record Keeping

• Prepare and submit daily reports outlining completed tasks, ongoing projects, after-hours responses, and any issues or challenges encountered.
• Utilize MaintainX or similar maintenance management software to efficiently create, assign, track, and prioritize work orders and maintenance requests.
• Maintain accurate and detailed records of all facility equipment, supplies, spare parts, maintenance activities, repairs, and inspections.
• Participate in developing, implementing, and practicing comprehensive emergency response plans for the campus.

Compliance and Communication

• Ensure strict adherence to all safety regulations, environmental standards, and other relevant compliance requirements (e.g., fire codes, health department regulations).
• Communicate effectively and professionally with the Campus Operations Manager, other technicians, campus residents, and other stakeholders regarding facility status, maintenance progress, and issue resolution.
• Provide regular and clear updates on facility conditions and maintenance progress.
• Resolve facility-related issues in a timely and professional manner, minimizing disruption to campus operations.
• Other duties as assigned to support the continuous operation of the campus.

Qualifications

• Minimum of 3 years of experience in facilities management, building maintenance, or a related field.
• Demonstrated ability to reside on campus and reliably respond to and resolve urgent facilities issues outside of regular work hours (overnights, weekends, holidays).
• Proven hands-on expertise across a variety of trade skills, including but not limited to: painting, carpentry, plumbing, electrical systems (basic troubleshooting and repairs), and HVAC maintenance.
• Strong knowledge of building systems, preventative maintenance procedures, and general repair techniques.
• Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and work under pressure during emergencies.
• Exceptional communication and interpersonal skills, with a professional and helpful demeanor when interacting with students, staff, and parents.
• Solid understanding of best practices for quality assurance in facility maintenance.
• Proficiency in maintenance management systems (e.g., MaintainX).
• Proficiency in Google Workspace and Microsoft Office Suite.
• Valid driver’s license and clean driving record.
• Commitment to The SEED Foundation’s mission and beliefs.

ADA Specifications

This position will be based at The SEED Public Charter School of Washington, D.C. While performing the duties of this job, the employee is regularly required to move about the building and campus, often quickly. The employee is also regularly required to speak audibly, see, listen actively, and use hands to handle objects, tools, and equipment.

The Facilities Technician position requires the ability to perform significant physical activities such as standing for extended periods, walking long distances across campus, bending, stooping, climbing ladders, and lifting. Employees must be able to lift and move up to 50 lbs unassisted. This role requires agility and stamina to respond to emergencies across a 4-acre campus at any hour. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.