Fallen Hero Team - Laser Associate

About the role

The Laser Engraving Associate will be responsible for templating memorial bands
using Adobe Illustrator and maintaining high-quality production standards. The ideal candidate
will be a Veteran or First Responder, or a family member/friend of one. They should be
detail-oriented, self-motivated, and able to thrive in a fast-paced environment. This role will
contribute to our mission by producing memorial tributes with precision and care while upholding
our core values and commitment to excellence. 

Responsibilities  
?  Use Adobe Illustrator to create engraving templates (some experience in Adobe
Illustrator)
?  Follow engraving templates and brand guidelines for accuracy and consistency
?  Fulfill orders by packing products and preparing products for shipment
?  Maintain productivity quotas while upholding quality standards
?  Inspect engraved products for defects and report machine malfunctions
?  Coordinate with Customer Service and Fulfillment teams
?  Maintain a clean, organized, and safe work environment
?  Other duties as assigned

• While you don’t need to be, there is a strong preference for a Military/First Responder
  background or relation to Military/First Responders 
• Some Experience in Adobe Illustrator 
• Strong attention to detail and quality control 
• Comfortable performing repetitive tasks in a fast-paced environment 
• Experience with data entry 
• Excellent written and verbal communication skills 
• Ability to take initiative, follow instructions, and solve problems 
• Dependable, punctual, and strong work ethic 
• Must have reliable transportation and be able to be in the office 5 days a week