Family Coordinator

Company Overview:
We’re an ABA company that believes in providing support from the very first conversation. Our Family Coordinator role is key to getting families set up with services smoothly and with care. We’re looking for someone compassionate, patient, and detail-oriented who can guide families through the onboarding process.

Responsibilities:
• Serve as the first point of contact for new families
• Guide families through intake, documentation, and scheduling
• Communicate regularly by phone and email to address questions and concerns
• Coordinate with internal departments to ensure timely service setup
• Maintain detailed and organized records

Qualifications:
• Excellent phone and interpersonal skills
• Compassionate and professional communication style
• Strong organizational and multitasking abilities
• Prior experience in customer service or healthcare admin preferred

$50K-$55K