Family Engagement and Intervention Specialist (Grant-funded, 12-month position)

KIPP Memphis Public Schools is part of KIPP (Knowledge Is Power Program), a national network of tuition-free, open-enrollment, public schools that are successful in helping students from educationally underserved communities develop the knowledge, skills, character, and habits needed to succeed in college and the competitive world beyond. There are currently 275 KIPP schools across the nation serving nearly 120,000 students. Founded in 2002, KIPP Memphis serves over 1,200 K-12 students in our three North Memphis schools and almost 900 alumni on their journeys to-and-through college with our KIPP Forward Program.

As a leader in providing high quality education for students who need us most, the KIPP Memphis team and family serves as a model of excellence and collaborates with other community organizations to raise the overall quality of education in Memphis. The mission of KIPP Memphis is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world

Job Description

This position will coordinate communications and activities among teachers, parents, community and school administrators. In order to address student/family challenges, create solutions, and manage resources for our students and families, KIPP Memphis is hiring a Family Engagement and Intervention Specialist whose responsibilities include but are not limited to: 

Essential functions of the job may include but are not limited to the following:

Community Engagement

• Improving and increasing the frequency of communication with families through designing and managing platforms, including Parentsquare, social media, progress reports, PTO conferences, and Parent University
• Liaising with the parent leader to ensure parent meetings are occurring quarterly
• Partnering with community organizations and attending community meetings on behalf of the the school, with the stated goal of open lines of communication between our community partners
• Hosting virtual information sessions to teach parents to use technology and online learning platforms
• Serving as a liaison to local agencies that are providing assistance with employment, food, and housing for KIPP Families
• Collaborating with school staff, families, and the community in developing and implementing services and programs
• Developing and maintaining relationships with new community partners
• Ensuring families understand the Student Code of Conduct

Intervention

• Work collaboratively with admin and teacher leaders in creating systems-wide programs to promote positive school culture for students and teachers
• Enforce school discipline policies and assist teachers with strategies to improve classroom management
• Work with parents and teachers on intervention support plans for students who don't adhere to the vision of the culture
• Serve as an administrative point person in cases of severe discipline and communicate directly to the Principal
• Develop and execute new student and parent orientation
• Conduct monthly culture and climate professional developments for the faculty and staff
• Assist with chronic absenteeism initiative

Student Recruitment and Enrollment

• Support school student recruitment and enrollment
• Serves as a member of the school attendance team

All other duties and responsibilities as assigned

QUALIFICATIONS

Required:

• Bachelor's degree required. In lieu of a degree, 4 or more years of relevant experience.
• Proven experience managing projects and data

Knowledge, Skills, and Ability Required:

• Excellent verbal and written communication skills
• Unwavering commitment to customer service and satisfaction
• Proficiency in Microsoft Excel, PowerPoint, Word, and student data system platforms (PowerSchool, Illuminate, etc.)
• Excellent human relations skills and ability to establish and maintain successful cooperative working relationship with appropriate school communities, and school-based and central office staffs
• Strong organizational and management skills.
• Ability to develop effective working relationships with students, staff, and the community.
• STUDENT FOCUS: Believe that all students, regardless of background, have the ability to go to and through college; demonstrated commitment to the school’s unique community
• DIRECTION SETTING: Ability to set direction across an entire school and motivate others to action
• CULTURAL COMPETENCE: Demonstrated ability to create inclusive environments that honors and supports a diversity of backgrounds and perspectives 
• FOCUS ON RESULTS: Focuses upon results and how they are achieved; Does not confuse effort with results
• IMPROVEMENT: Continuously and humbly seeks opportunities for personal and organizational improvement; Proactively solicits and willingly accepts assistance
• ANALYSIS: Analyzes, reflects upon, synthesizes, and contextualizes information
• ANTICIPATING PROBLEMS: Anticipates and identifies problems in a timely manner
• SENSE OF URGENCY: Makes timely decisions, using intuition as well as data in the face of ambiguity
• SYSTEMS: Establishes and/or uses communication systems that proactively engage key stakeholders, and rely upon a variety of appropriate channels

Other Qualifications

Satisfactory criminal records check, pre-hire and annually thereafter, if applicable. Must be eligible to work in the United States and provide work authorization. Occasional travel to KIPP Memphis campuses may be required.

ADA Requirements

Regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning devices and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds. 

KIPP Memphis is committed to a policy of equal treatment for all individuals applying to the school. KIPP Memphis does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.All application information will be kept confidential according to EEO guidelines.