Family Enrollment Coordinator (ERSEA Coordinator)

Summary/Objective 

The ERSEA Coordinator would be responsible to oversee the implementation of the Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) component, ensure appropriate recruitment, retention, and representation of service area community populations through direct in-home program intakes, actively participate within community coalition networks and attend meetings, and educate the community at large on the LULAC Head Start Program priorities. 

Essential Functions

• Works collaboratively with the Family Services department and Finance team in ensuring that the eligible families are enrolled in a timely manner and are aware of requirements, including financial, of their enrollment in the program.
• Conducts, processes and maintains intake and eligibility applications in accordance with current OHS Standards-including but not limited to verification of age, residency, and income.
• Inputs and maintains eligibility, selection criteria, enrollment data, and programs initial intake screener within program's data management system.
• Regularly informs participants of eligibility/waitlist status and follow-up with waitlist families to support referral and delivery of support services as appropriate.
• Collaborates with the Family Services Manager to create, implement and oversee the recruitment plan for the program, ensuring the plan supports short and long-term program needs, priorities, and service area demographics.
• Ensures close collaboration and communication with the Family Services Manager and management team includes regular and reliable status reports for: selected, enrolled, waitlisted, and applied clients; summary reports outlining attendance and priorities of community and coalition meetings; programs initial intake screenings and supportive service needs; and other reports as needed.
• Builds and fosters working relationships with outside agencies and community members which support cultural, linguistic, and diagnostic referral and recruitment efforts that assist in building a diverse and sustainable waitlist.
• Seeks out and attends recruitment/community events which support target populations as well as underserved communities.
• Analyzes community assessment information, PIR, Intake, Enrollment, and Drop Status Reports, to ensure recruitment and retention planning and outreach efforts align with current and projected community trends as well as program objectives
• Plans and implements the goals, policies, and activities to meet the family and community

partnership objectives in compliance with Head Start strategic plan and performance standards.

• Prepares reports, reviews and analyzes data, and provides presentations.
• Provides training and mentoring to Head Start/Early Head Start Staff, in compliance with the family/community partnership goals.
• Maintains tracking system to ensure services are provided efficiently and effectively.
• Generates, submits, and reports to Family Services Manager regarding: family/children; concerns; accomplishments; progress; and other pertinent information.
• Maintains professional and technical knowledge by attending seminars, educational workshops, classes and conferences.
• Actively participates in program audit and reviews.
• Attends parent meetings and assists parents as needed.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

• AA/Bachelor's Degree public health, health/safety education and/or 5 years of work experience and/or early childhood preferred.
• Knowledge of Head Start/Early Head Start philosophy, standards and the ability to implement is principle of shared authority and decision-making;
• Knowledge of time-management and the effect on one's well-being and stress level; 
• Knowledge of the steps to effective conflict resolution;
• Knowledge in problem solving techniques;
• Skill in strong leadership, supervisory, negotiation, and interpersonal skills for restricting priorities to meet changing goals or objectives;
• Skills in writing letters and reports and filling forms for routine operations;
• Knowledge of Early Childhood Education, child growth and development
• Experience working with families