Family Peer Support Specialist (On-Call Only)

POSITION SUMMARY

The Family Peer Support Specialist is an active member of the Youth Mobile Crisis Response (YMCR) Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Clinical Director or designee, the Family Peer Support Specialist functions as a role model for guardians; serves as a consumer advocate, has lived experience with their child having had a behavioral health diagnosis, and providing consumer or family information for continued stabilization. The Family Peer Support Specialist performs a wide range of tasks that relate to assisting parent and/or guardians in regaining optimal functioning within the community for their youth.

ESSENTIAL FUNCTIONS

• Assists clients in identifying strengths, needs, and realistic goals to develop a service plan.
• Help clients and their families restore and develop social and interpersonal skills
• Identify and enhance support networks, community awareness, and coping strategies
• Effectively teaches social skills and household management skills.
• Assist clients in identifying and responding to triggers that lead to functional impairments
• Ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.
• Participate in collaborative meetings with Youth Mobile Crisis Response staff and other community leaders as needed
• Communicate client's status regularly, including changes in mood, medical needs, etc. as needed
• Knowledge of agency and community resources and referral processes.
• Produce effective, documentation of every interaction with client.
• Provides supportive services for clients and arranges for the provision of services from community resources based on the service plan.
• Attends supervision, program, and agency-wide meetings as indicated.
• May assist with consultation, review, or auditing of records.
• Performs other duties as requested.

SKILLS & ABILITIES

Education:

• A minimum of a high school diploma or GED required
• Must successfully complete an LDH/OBH approved peer training program prior to providing peer support services and be recognized as a recognized family peer support specialist (RFPSS).

Computer Skills:

• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Other Requirements:

• Must be at least 24 years of age
• Must have lived experience as the primary caregiver for a child with complex needs inclusive of social, emotional, mental health, and/or substance use concerns, and/or involvement with child welfare or juvenile justice systems
• Ability to communicate in English, both verbally and in writing.
• Ability to communicate in different languages desired.
• Excellent customer service skills
• Possess a valid driver’s license
• No restrictions or adverse actions that would disqualify for Medicaid or other billing
• Must successfully complete an LDH/OBH approved peer training program prior to providing peer support services and be recognized as a recognized family peer support specialist (RFPSS). within 90 days from date of hire for successful completion of the training.