Family Service Worker - Greenville

Position: Family Service Worker

Classification: HS 01-04 ($17.44 - $18.60 - $19.68 - *$20.89)

*To be eligible for HS 04, you must hold a bachelor’s degree in a field related to your position.

Hours: 40 per week

Supervisor: Family Service Coordinator

Positions Supervised: None

Mission Statement

EightCAP, Inc., improves our community by collaborating with private, government, and community organizations to deliver programs that alleviate the causes of poverty and its effects, allowing individuals to become self-sufficient.

Role Overview

As a Family Service Worker, you are responsible for the enrollment and case management of families in the 0-5 Head Start program. Provides support to families to help identify their own strengths and needs. Works closely with center staff.

Key Responsibilities

1. Collaboration: Develop and maintain professional relationships with families and encourage respectful, ongoing two-way communication while supporting families in goal setting, family needs, and health requirements. Participate in parenting group meetings and other family activities.


2. Enrollment: Enroll eligible children for the 0-5 Head Start program, ensuring vacancies are filled within required timeframes. This includes obtaining required documents from families.


3. Attendance: Monitor individual child attendance. Provide parents with information about the importance of regular attendance and partner with them to address barriers in attending.


4. Recruitment: Actively recruit for the 0-5 Head Start program.


5. Compliance: Maintain caseload of families supporting goal setting, family needs, and health requirements.


6. Community Connection: Awareness of local services, resources, and referrals to share with families.


7. Communication: Communicate regularly with teachers, home visitors, and 8CAP support staff to promote effective case management.


8. Substitute: Fill in as substitute caregiver for 0-5 Head Start classrooms or buses, as needed.


9. Professional Development: Participate in ongoing, required training.


10. Perform Other Duties as Assigned.

Our CORE Values at Work

1. Communication: Serve as the primary contact for families. Effectively communicate utilizing a variety of formats (phone, in person, email, and text).


2. Compassion: Relate positively to 0-5 participants, families, and staff.


3. Accountability: Ensuring vacancies are filled in a timely manner and helping families to set measurable goals in a reasonable timeframe with ongoing follow-up.


4. Empowerment: Encourages parents in their role as their children's first and most important teacher.

Qualifications

• Associate degree in social work, family studies, or human services OR a Child Development Associates (CDA) OR an associate degree in a related field with a minimum of three years professional experience in a human service agency. Must obtain (in-house) Family Service Credential within 18 months of hire.


• Proficient in Microsoft Outlook and program databases.


• Ability to lift and carry up to 50 pounds.


• A valid Michigan driver's license with a satisfactory driving record.


• A criminal records background check, including fingerprint check.
  

Benefits

Benefits include health, dental, vision, life insurance, AD&D, medical flex, and a 401k with a 5% employer match on your one-year anniversary. Benefits begin on your 31st day of employment.

EightCAP, Inc. is an equal Employment Opportunity Agency.  Auxiliary aids and services are available upon request to individuals with disabilities.