Family Services Specialist I/II - Embedded Site - DHS Only

THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY.
Family Services Specialist I/II

Monday – Friday 8:00 AM – 5:00 PM - Full-time in the field

This position is located in Oklahoma City, Oklahoma.

Annual Salary:

• Level I  H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I: 

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in a professional business, public sector, or social work environment for each year of the bachelor’s degree. 
• OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

• Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment.
• Assesses the needs of individuals and determines eligibility for SNAP, Child Care, and Medical programs.
• Interviews clients in an office setting, via phone, or remotely.
• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and makes referrals to appropriate community resources.
• Compiles data, completes documentation, and enters data electronically to determine client eligibility.
• Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
• Participates in individual and staff conferences.
• Must attend all mandatory training associated with the position.
  
   

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If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-KM060

83006133/JR56137