Family Sup Worker, ERSEA

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence—delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one-in-four Americans with disabilities. 

OVERVIEW OF POSITION: Under close supervision, assist in facilitating staff, family, community and parent activities. Assist in the integration of all Department of Education, Head Start and Early Head Start service areas into community development.

ESSENTIAL FUNCTION:

• Conducts an in-person interview with each family.
• Verifies age and income eligibility and family demographic information as required.
• Creates an eligibility determination records for each participant and ongoing records of the eligibility trainingfor staff required.
• Interviews the family over the telephone; verify child’s age and eligibility.
• Implements outreach, and enrollment to ensure it is meeting the needs of eligible pregnant women,children, and children with disabilities.
• Oversees the eligibility criteria category of each child on the waiting list and maintains the waiting list.
• Maintains assigned caseload funded enrollment level and fills any vacancy within 30 days.
• Tracks attendance for each child assigned to caseload.
• Contacts family when a child, assigned to caseload, does not arrive at school within one hour of program starttime.
• Conducts home visits or makes other direct contact with a child’s parents if a child has multiple unexplainedabsences (such as two consecutive unexplained absences); Use individual child attendance data to identifychildren with patterns of absence that put them at risk of missing ten percent of program days per year. If achild ceases to attend, the must make appropriate efforts to reengage the family to resume attendance.
• Maintains an eligibility determination record for all enrolled, previously enrolled and prioritization listed (waitlist applicants. Ensure eligibility determination records are accurate and accessible for both processing andannual audits.
• Forms and maintains working relationships with outside agencies to facilitate both recruitment and servicesto enrolled and prioritization listed (wait list) families.
• Attends meetings and professional development and training as required or prescribed.
• Enters and ensure validity of data in Child Plus.

EDUCATION:

• High School Diploma, GED or national equivalent.
• Possession of pediatric (infant/toddler) CPR and first aid certificate.
• Must possess or obtain credential/certification in Social Work, Sociology, Human Services, Family Services, Counseling, within 18 months of hire.

EXPERIENCE:

• 1 – 2 years’ clerical and/or administrative support experience is required.
• Experience planning and implementing activities for an agency or organization.
• Experience developing rapport with diverse families of young children, and community agencies.
• Must complete California-mandated Child Abuse Reporter Training as well as Pesticide Safety Training (perHealthy Schools Act) within 18 months of hire.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of Microsoft Office and other related computer software.
• Knowledge of data entry software, Child Plus preferred.
• Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety ofindividuals, groups, and families.
• Exercise sound judgment, plan, establish and meet timelines.
• Ability to follow and implement, policies and procedures of Head Start Performance Standard, and Head Actregarding ERSEA, and the California Department of Education, Funding Terms and Conditions (Title 5), ChildDevelopment Division, the Department of Social Services, Community Care Licensing (Title 22), and of ESSC,Inc.
• Ability to pass post-offer medical examination and test for tuberculosis.
• Ability to obtain fingerprint clearance per Easter Seals Southern California and/or program requirements.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice andFederal Bureau of Investigation per Easter Seals Southern California and/or program requirements. Musthave sex offender index clearance.
• Maintain driving record in compliance with Transportation Safety Standards, proper auto insurance andvehicle registration.

Carrying/Lifting: Occasional 0-40 lbs.
Standing: Occasional / Up to 3 hours per day.
Sitting: Constant / Up to 8 hours per day.
Walking: Occasional / Up to 3 hours per day.
Repetitive Motion/Activity: Keyboard activity, telephone use, writing.
Visual Acuity: Ability to view computer monitor and read newsprint.
Travel: Locally 50% of the time.
Environmental Exposure: Frequent exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.) 20-50% of work time.