Family Support Specialist

POSITION TITLE: Family Support Specialist STATUS: Exempt, FT GRADE:3

DEPT: Youth and Family Potential PROGRAM: Strong Families Suburban

REPORTS TO: Program Manager– Strong Families Program

SALARY: $50,000-$54,000

SUMMARY: The Family Support Specialist will be responsible for recruiting and managing a home visiting caseload for the Strong Families Program, which serves at-risk families (Birth to 17). The Family Support Specialist will work in collaboration with a team to meet the needs of the families they serve through family screenings and assessments, resource connections, group connection events, conducting outreach events, meet program deliverables, and helping their families prepare and transition their children into preschool.

COLLABORATES WITH: Collaborations are frequent with the Program Manager, team members, community partners, school social workers, other staff members, and community groups and members.

ESSENTIAL RESPONSIBILITIES:

· Manage a caseload for 15 families, ensuring client understanding of, and promoting the development of healthy attachments and positive relationships between parents and their children

· Conduct Weekly in-person home visits

· Implement curriculum chosen evidence-based program model and research-based curriculum with fidelity.

· Develop and implement home visit plans, group meeting agendas, and lesson plans, as applicable.

· Maintain up-to-date documentation and management of data systems and physical files

· Assess all families for intake, provide appropriate referrals, and review parenting needs

· Provide ongoing observation and authentic assessment of children and maintain documentation

· Maintain all required and appropriate records, data, reports, and statistics of member caseload

· Develop home-based service plans with members that identify and address their own and their children’s needs

· Develop educational material, presentations, flyers, and creative content

· Have a working knowledge of resources available in our community and be able to effectively

assist families in accessing those resources (e.g., preschool, childcare, housing, public aid, health services, services, legal services, etc.)

· Maintain client confidentiality at all times

· Assist with community outreach to solicit program involvement and promote program expansion

· Present on a variety of topics related to child development at schools and other local agencies

· Present on a variety of topics related to child development for parents and students

· Participate in all required training sessions as designated by Strong Families and YWCA program guidelines

· Contribute to a collaborative, high-trust team environment in a participatory, positive manner

· Maintain a working knowledge of trends and best practices within area of home visitation services.

· Support the Youth and Family Potential Team

· Opportunities for supervising volunteer mentors may be available

· Supply Management/Coordination of supplies

NON-ESSENTIAL RESPONSIBILITIES: Attend special events and programs as needed.

OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.

QUALIFICATIONS:

· Bachelor’s degree from an accredited college or university is preferred, with a preference for coursework in Early Childhood Development, Family Studies, Human Services or a related field

· Previous home visiting experience is preferred

· Knowledge in early childhood development; working with high needs families and children

· Highly developed presentation skills, including listening and reflection

· Strong interpersonal and collaborative skills with cultural competence for working with diverse cultural backgrounds

· Ability to climb stairs and ambulate in and out of locations in all weather

· Candidate must have a valid driver’s license, dependable vehicle, and up-to-date insurance

· Ability to travel within the YWCA Metropolitan Chicago service area as needed

· Must provide evidence of reliable and insured transportation

· Ability to communicate effectively, both verbally and in writing

· Ability to lift and carry up to 15 pounds

Professional Training Required: Current knowledge of the field of Early Childhood and of issues relevant to the position is required, supported by twenty (20) hours of professional development annually.

EDUCATION REQUIRED: A bachelor’s degree from an accredited college or university in Child Development, Education, Social Work, or a related field, or certification of study or comparable length and area of study, is preferred.

CERTIFICATION(s) Preferred:

WORK ENVIRONMENT: The work environment includes office work, heavy travel, and in home services with families. The noise level is usually moderate. Movement requirements include walking, driving, sitting on the floor, or kneeling. There may be a need to reach or to lift objects, such as packages or supplies. Communication needs include seeing, hearing, and speaking. While in the office, there will be periods of sitting, holding a telephone, and using computers. Attendance at community meetings and home visits will require heavy local travel. Reasonable accommodation will be made for an incumbent to meet the essential responsibilities of the position.

WORK SCHEDULE: Monday – Friday from 8-4 pm, this position may require work on some evenings and weekends. Regularly scheduled work time may include evenings and weekends, and flexibility in work schedules is necessary as schedules will be determined by the needs of YWCA and its clients.

QUALIFICATIONS:

· Bachelor’s degree from an accredited college or university is preferred, with a preference for coursework in Early Childhood Development, Family Studies, Human Services or a related field

· Previous home visiting experience is preferred

· Knowledge in early childhood development; working with high needs families and children

· Highly developed presentation skills, including listening and reflection

· Strong interpersonal and collaborative skills with cultural competence for working with diverse cultural backgrounds

· Ability to climb stairs and ambulate in and out of locations in all weather

· Candidate must have a valid driver’s license, dependable vehicle, and up-to-date insurance

· Ability to travel within the YWCA Metropolitan Chicago service area as needed

· Must provide evidence of reliable and insured transportation

· Ability to communicate effectively, both verbally and in writing

· Ability to lift and carry up to 15 pounds

Professional Training Required: Current knowledge of the field of Early Childhood and of issues relevant to the position is required, supported by twenty (20) hours of professional development annually.

EDUCATION REQUIRED: A bachelor’s degree from an accredited college or university in Child Development, Education, Social Work, or a related field, or certification of study or comparable length and area of study, is preferred.