Essential Duties: include the following; however, other duties and responsibilities may be assigned.
- Provides guests with thorough explanation of aftermarket products and extended Service Contracts.
- Provides guests with complete explanation of manufacturer and dealership service procedures and policies.
- Submits paperwork to and obtains approval from finance sources on all finance deals in a timely manner.
- Establishes and maintains good working relationships with several finance sources including manufacturer.
- Verifies insurance and obtains payoffs on trades with open lines.
- Process federal, state, and dealer paperwork related to vehicle transaction.
- Checks all paperwork for correct residual, commission, buy rate, title, lien information, taxes and DMV paperwork before forwarding to the business office.
- Follows through with contract discrepancies to ensure payment of loan.
- Assist retail salesperson in collecting down payment and all monies associated with transaction.
- Seeks new lending institutions to secure competitive interest rates and finance programs continually.
- Meets monthly sales and guest satisfaction objectives set by management.
- Performs other administrative duties, as assigned by management.
- Assists in all other areas of the financial services department, as needed
- Creates and maintains good relations with guests.
- Maintains a professional appearance at all times.
- Maintains high ethical standards in all actions.
- Other duties and responsibilities may be assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:
- A high school diploma or equivalent, desired.
- Minimum of two (2) years sales experience, automotive finance experience preferred.
- Knowledge mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages) and their application; vehicle leasing concepts; equity values and depreciation; and laws that govern retain automotive sales.
- Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
- Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
The above job description is only intended as a summary of the position’s responsibilities and does not include all duties that may be required to satisfactorily perform the job. I understand that the dealership has the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.
Mercedes-Benz is an equal opportunity employer and maintains a drug and alcohol-free workplace.
Supplemental pay
- Commission pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)