Duties and Responsibilities
1. Client Recruitment and Retention
a. When interacting with clients or the community, serve as an ambassador and advocate for the agency including attendance at community events.
b. Responsibly represents the agency with a high standard of professionalism.
c. Works with the Deputy Director to schedule sites and to recruit parents.
d. Recruit local businesses and corporations to donate incentives to program participants.
e. Following up with individuals who express an interest in services or programs.
f. Works on recruiting and retaining clients of Genesee Health Plan, and the Motherly Intercession RACS+ Program and Strengthening Incarcerated Families (SIF)
2. Client Support
a. Communicate and advocate effectively for positive healthy behaviors among participants.
b. Other duties as assigned. Works across disciplines, within the agency and throughout the community, to help clients achieve their goals, strengthen families, and keep children safe.
c. Assists in crisis intervention, urgent referrals to other agencies and resources and ongoing case management.
d. Serves as a liaison with parents, caregivers, jail staff, schools, counselors, and other agency professionals.
3. Program Coordination
a. Organizes, leads, and instructs program participants in the parent curriculum lessons.
b. Prepare engaging activities and lessons for instruction.
c. Research, gather and create lessons, activities, and curriculum content for other topics that interest parents.
d. Effectively teach and assist other facilitators as needed in the implementation of the curriculum.
e. Adhere to training requirements to ensure program and curriculum fidelity.
f. Collect and review all required paperwork.
g. Effectively meet the desired number of workshops and services performed for the specific program requirements.
h. Responsible for generating program reports detailing the status of the program and maintaining data and demographic information on clients and potential clients. Analyzes and reports information as requested consistent with confidentiality requirements.
i. Assist administration with additional program reporting as needed.
j. Track and maintains program attendance, survey results and activity records.
k. Maintain files and reports as requested.
l. Enter program data in accordance with grant requirements.
m. The Fatherhood & Community Outreach Coordinator works with all staff to advocate and promote the agency and its programs.
n. Responsible for communications and outreach to various agencies, organizations, and individuals to recruit and coordinate care for clients who could benefit from agency programs and services
o. Responsible for providing information, and recommendations as requested, to the Executive Director, other Directors, and other staff as directed.
p. Works to achieve annual organizational and individual goals and objectives as established by the agency.
q. Comply with the Personnel Policies.
Qualifications
Education
AA or bachelor’s degree from an accredited college or university in social work, psychology, education, or similar field preferred.
Maintain current knowledge of recent developments in the field including local developments and national research and best practices.
Experience
· A minimum of three (1) years of experience working in a similar position, preferably in a nonprofit setting.
· Demonstrated knowledge of administrative tasks including phone etiquette, message taking, record keeping, filing (digital and paper)
· Computer (including word processing, spreadsheets, database management, and social media literacy.
· Demonstrated leadership and initiative in implementing a program.
· Able to exercise situational decision-making skills.
· Experience in writing and preparing reports is essential.
· Demonstrated dependability.
· Demonstrated ability to work with a wide range of people, developing and maintaining rapport with the supervisor, other staff, students, caregivers, staff at partner agencies, and others.
· Excellent self-starter and must be self-motivated.
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