FCS Billing Lead

EMPLOYMENT OPPORTUNITY

The FCS Billing Lead is a staff support position that will focus on billing, data entry, and training. The position will also provide comprehensive care coordination for individuals waiting to be assigned a long-term Care Specialist. The position will report to the FCS Billing Coordinator and will assist the coordinator in the agency’s FCS billing needs. This will be a full-time in-office position at 37.5 hours per week.

JOB DUTIES and RESPONSIBILITIES INCLUDE:

1. Lead and assist with training of Care Specialist(s) and Case Managers on all aspects of the FCS data entry and billing.

2. Serve as primary contact for FCS/Care Coordination in Care Coordination division and for staff in other departments.  Including regularly participating in inter-department meetings and agency committees related to FCS/Care Coordination to ensure staff are up to date.

3. Review EmpowOR records for the department and check fidelity to FCS requirements.

4. Data collection, analysis, and reporting of FCS activity for programs assigned.

5. May also provide data entry and billing support and back-up for other Medicaid-reimbursable programs.

6. Provide direct services, build rapport, connect with individuals who may be unsheltered, with the goal of connecting them to supportive services.

7. Refer clients into case management, coordinated entry, or other agency programs, as appropriate.

8. Meet with clients weekly or monthly, depending upon need, to provide support that is safe, timely, effective, efficient, equitable, and client-centered.

9. Help and coach clients to achieve wellness and autonomy by allowing individuals to set their own goals and determine what areas of focus they would like to engage in.

10. Complete comprehensive assessments in the domains of housing, health, financial stability, food, employment, transportation, and other key areas as appropriate.

11. Educate and inform applicants of program requirements and responsibilities. According to the client participation contract and program guidelines.

12. Complete all required documentation, including but not limited to stability plans, client eligibility, enrollment, tracking, and contacts with or on behalf of individual participants and submit files regularly for accuracy auditing.

13. Daily data entry into EmpowOr and/or HMIS, including demographics, services, and client outcomes achieved.

14. Assist clients in accessing Basic Food benefits, including online application and renewals through Washington Connection, as needed.

15. Participate in agency meetings and trainings as required and attend scheduled interdisciplinary team meetings and supervisory sessions.

16. Other related duties as assigned by management.

QUALIFICATIONS INCLUDE:

Education & Experience

• 2 years related professional experience or a related peer certification. Lived experience with
  demonstrated success in self-advocacy may substitute preferred.


• AA/BA/BS Degree in Social Services or related field preferred.

Or a combination of education/experience meeting required job qualifications.

License(s) & Certification(s)

• Valid driver’s license and auto liability insurance required for work related travel.
  


• Certified Peer Counselor Certificate preferred.


• Training necessary (within 1 year of hire): Trauma-informed care, motivational interviewing, Blood borne Pathogens, First Aid/CPR, Safety, Mandated Reporting, Confidentiality, HIPAA, Crisis Intervention, and De-Escalation.

Skills & Abilities

• Spanish/English bilingual desired, but not required.


• Ability to work independently and as part of a larger team.


• Strong organizational and time management skills required, with the ability to multitask.


• Ability to train, coach, and support others.


• Motivational interviewing skills desired.


• Must have strong and effective communication skills (oral and written).


• Ability to be an effective and positive ambassador for the agency.


• Ability to maintain confidentiality.


• Competency of standard office procedures and equipment.


• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.


• Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic,
  educational and experiential backgrounds.

COMPENSATION AND BENEFITS:

Pay range between $26.50 - $29.99 per hour (DOE)

Benefits include:

• Medical & Dental Insurance including Rx and Vision


• Life Insurance and AD&D coverage


• SIMPLE IRA Retirement Plan (3% Employer Match)


• Employee Assistance Program


• Paid Sick and Vacation Leave


• 12 Holidays per year


• Health club discount

(Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.)

TO APPLY:

Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following:
(1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org

Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection
schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar
employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you
require accommodation in the application process, please contact our HR Department.