Federal/State Support Services Division Administrator

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs


• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans


• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)


• Optional dental, vision, and life insurance—at rates much lower than most private plans


• Flexible spending accounts for added tax savings on health and dependent care


• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Federal/State Support Services Division Administrator 
Job Title: CPS Fed/Ste Suppt DA Mgr IV 
Agency: Dept of Family & Protectve Svc 
Department: CPS FSS Dir Del Other 
Posting Number: 17679 
Closing Date: 06/19/2026 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Range: $5,797.66 - $9,508.25 
Pay Frequency: Monthly
Salary Group: TEXAS-B-25 
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: SAN ANTONIO 
Job Location Address: 3635 SE MILITARY DR 
Other Locations: San Marcos; Austin; San Antonio 
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX 
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15 
 
 

Functional Title

CPS Federal/Ste Support DA Manager IV

Brief Job Description

The Division Administrator for Federal and State Support reports to the CPS Director and directly supervises 4 positions and oversees a total of 15.5 positions.  The position coordinates new initiatives because of federal, state, or legislative changes to ensure compliance with federal and state requirements.  The position oversees the development of policies and rules for purchased services, foster care eligibility, child support, social security income, adoptions and other federal funding sources.  The position oversees high level decision-making, policy development, and protocol development regarding determination of Title IV-E eligibility for IV-E eligible children/ youth for DFPS.  The position is responsible for development of Title IV-E and IV-B state plans, including annual updates.  The position oversees problem resolution associated with eligibility for Medicaid children in DFPS conservatorship or recipients of Title IV-E funding.  The position resolves problems between state agencies and coordinates with regional residential contract staff, state office licensing, and state office legal for issues relating to contract residential facilities.  The position interacts routinely with entities such as, health and human services staff, federal Administration for Children and Families staff, Office of Attorney General staff, Social Security Administration staff, regional staff, state office legal, budget, internal audit, information technology, contracts, regional operations, other state and federal agencies and various other organizations.

Essential Job Functions (EJFs)

• Supervises managers, management analyst, compliance analyst, and other administrative level staff,


• Supervises the planning and development of program activities to ensure compliance with the agency and division missions.  Evaluates and interprets state and federal legislation to develop applicable rules, policies, and procedures.  Directs the development and revision rules to guide program operations.  Plans, coordinates, monitors, and evaluates statewide policies, procedures, and standards of service.


• Directs the development of federal quality assurance activities to evaluate Title IV-E program performance.  Directs the development of management and productivity reports and studies, including identifying needs, development of methodology, and the collection and analysis of data.


• Assesses the external environment and collaborates with stakeholders to identify areas for change to improve program operations.  Develops working relationships with internal and external stakeholders.  Evaluates national trends and stays abreast of current research.  Networks with state and national governments, associations, advocates, academics, to improve program operations, identifies need for legislative initiatives.  Researches, analyzes, and prepares material for the agency’s legislative agenda.


• Represents the division and participates in conferences, meetings, training, work groups, and committees to further the mission and functions of the agency.


• Provides technical assistance and consultation to regional and other agency staff, contractors, providers, and facilities.


• Oversees the development and monitoring of budget, the annual Title IV-B and IV-E state plans, eligibility related initiatives performance and outcome measures, legislative appropriations requests, business plans, and memorandum of understanding.


• Establishes short, middle, and long-range goals and objectives.  Develops or improves schedules, priorities, and standards for achieving goals.


• Develops and conducts processes to address grievances, appeals, and administrative reviews regarding agency actions/decision.


• Performs other duties as assigned and required to maintain unit operations including performing the functions of the divisional director in the director’s absence.


• Promotes, monitors, and ensures that respect is demonstrated for all.


• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs)

• Strong verbal and written communication skills, including the ability to present information at trainings, conferences, and legislative hearings.


• Skill at establishing and maintaining working relationships, both internally and externally.


• Knowledge of local, state, and federal laws and regulations relevant to program areas and of principles and practices of public administration and management.


• Critical and analytical approach to problem solving and the ability to prioritize and manage multiple responsibilities.


• Ability to plan, direct, and assign responsibilities and supervise the work of others.


• Ability to write with brevity and clarity.


• Experience regarding Title IV-E and correlating federal expectations for child welfare systems.


• Experience working with Foster Care eligibility and Adoption Assisstance determination


• Experience working with other agencies regarding Medicaid, SSI, and other systems supporting children in conservatorship

Registrations, Licensure Requirements or Certifications

None required

Initial Screening Criteria

• Graduation from high school or equivalent.


• Graduation from an accredited four-year college or university


• Five years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience.

Additional Information

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.