Festival Support

Company Overview: A worldwide leader in endurance sports, Spartan is a high-growth, international organization that owns and operates mass-participation athletic events under the brands Spartan®, Tough Mudder®, Spartan Trail®, Hurricane Heat, and DEKA, and offers numerous related fitness, health, and nutrition services and products. We create transformational experiences, products, and content to help people, companies, and teams tear down boundaries and expand what they believe to be possible. Together with its many subsidiaries and licensees, Spartan combines large scale global events with a vibrant digital content and community platform. With 250 events across more than 40 countries on six continents, Spartan is the world's leading extreme wellness and endurance brand.

Position Overview: Reporting to the Festival Director, Senior Festival Operations Manager, and On-Site Festival Manager, the Festival Support is responsible for the setup, operation and tear down of the festival and providing a positive customer experience. Working side-by-side with the Festival Lead, the Branding Lead, and the Kids Lead, the Festival Support plays a vital role in maintaining timelines to build the festival layout as well as running race day operations and tearing down the festival in a timely manner. Festival Support is also responsible for training and working alongside volunteers. 

Essential Duties and Responsibilities:

• Transport (operate machinery) zone supplies as tents and zones are assembled 
• Be available to run supplies and volunteers to areas of need in festival, both build week, event day(s), and load out
• Manage volunteers throughout the set up to ensure the festival is completed on time. 
• Support the Branding Lead in inventory and maintenance of branding materials.
• Support the Festival Lead in inventory of tents, fence, and other owned materials.
• On event days, support the Volunteer Coordinator with check in, changeover, and check out.
• Assist the Festival Team in zones as needed on event day including, Finish Line, Bag Check, Trifecta Tent, Start Line, etc.
• Oversee operation of festival challenges throughout the event day.
• Manage volunteers throughout tear down. 
• Manage local labor including, waste management and event security.
• Capture content on event day from participants and share with Event Director
• Event day point of contact for Biggest Teams/Corporate Teams.

NOTE: This description reflects management’s assignment of essential functions, it does not restrict other tasks that may be assigned.

Qualifications:

• Able to spend long hours standing and walking.
• Able to lift at least 50 pounds.
• Adaptable to ever changing situations and weather conditions.
• Ability to make decisions in a potentially high stress environment.
• Customer Service skills.
• Have experience operating machinery, or be willing to learn
• Be comfortable traveling 115 days or more during the year

Qualities required of all Spartan team members: Spartan is a high-performance organization, and successful team members must therefore possess a strong work ethic and hands-on approach to business. We are innovative, create inventive solutions, and are exceptionally service minded. Team members at Spartan change lives and have a passion for the organization. Paramount to our organization is the maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation of the organization.

• Ability to hold one-self accountable and an aptitude for prioritizing multiple projects
• Strong sense of teamwork with the ability to foster relationships
• Proactive, solutions-oriented; capability to identify efficiencies and decrease costs while maintaining a quality workplace environment and product
• Collegial approach to a business environment and cooperative work style
• Exceptional verbal and written communication skills

Spartan is an equal-opportunity employer. We value diversity and celebrate the uniqueness of every individual on our team. All employment decisions are based on merit, qualifications, and business needs. Spartan is committed to providing equal employment opportunities (EEO) to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.