Field Account Manager Home Health & Senior Care

Sales Account Manager - Healthcare & Senior Care (Field-Based)
Rocky Mountain Laboratories – South Phoenix, AZ

About Us
Rocky Mountain Laboratories is a clinical laboratory providing comprehensive laboratory services. We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge technology and a customer-focused approach.

Position

This is a relationship-driven, field-based healthcare sales role focused on long-term territory growth rather than transactional selling. Success in this position comes from building trust-based partnerships across the senior care and post-acute ecosystem. Strong relationships in this space often lead to sustained referral growth.

We are seeking a driven Sales Account Manager to expand our Home Health & Senior Care service presence across South Phoenix and surrounding communities, with territory adjustments possible as the market grows.

This field-based role focuses on building and expanding partnerships with home health agencies, hospice organizations, assisted living communities, memory care centers, skilled nursing facilities, post-acute rehabilitation programs, care management teams, and other senior care providers.

Ideal candidates have backgrounds in home health business development, hospice liaison roles, senior living marketing/community relations, skilled nursing marketing, rehabilitation program outreach, or healthcare field sales, where in-person relationship-building is essential.

Frequent onsite visits and regional travel are required.

Responsibilities

• Develop and execute territory growth strategies within home health, hospice, senior living, and post-acute care networks.
• Identify and pursue new business through structured prospecting, referral networking, relationship-based outreach, onsite visits, and community engagement
• Conduct presentations and value discussions with administrators, Directors of Nursing (DON), clinical managers, home health marketers, hospice liaisons, case managers, care coordinators, and physicians, with a focus on operational workflows and patient care needs.
• Lead contract discussions and manage the sales cycle from initial outreach to close
• Build long-term client relationships through consistency, follow-up, education, and service excellence.
• Maintain accurate CRM documentation (e.g., Salesforce) and provide regular activity reporting.
• Monitor market trends within senior care, home health, hospice, SNF, and post-acute sectors to stay ahead of client needs.
• Collaborate with internal teams to support onboarding, implementation, and ongoing service delivery.
• Provide consistent follow-up and in-person field support to strengthen partnerships and resolve questions.
• Represent the company professionally within the South Phoenix healthcare and senior care community.
• Other duties as assigned

Qualifications

• Minimum 2 years of field sales experience (any industry)
• Proven ability to self-generate leads and close business
• Strong interpersonal and communication skills; able to build trust with clinical and administrative stakeholders
• Effective negotiation and presentation abilities
• Highly organized with strong time and territory management skills
• Ability to work independently while collaborating with internal teams
• Proficiency with CRM platforms (e.g., Salesforce) and mobile field tools
• Willingness to travel frequently throughout South Phoenix and the surrounding areas

Who Thrives in This Role

This role is best suited for individuals who are motivated by relationship-building, territory development, and long-term growth rather than short-term wins.

Successful candidates typically:

• Experience in field-based, in-person sales environments (including door-to-door or territory-based outreach) where persistence, relationship-building, and follow-up are critical to success.
• Are strong listeners and effective communicators
• Are comfortable initiating conversations and building rapport in person
• Demonstrate persistence, curiosity, and follow-through
• Work well independently while collaborating with internal teams
• Are willing to invest Time early to build a strong referral network

Prior healthcare experience is highly valued but not required for candidates with strong field sales backgrounds and a willingness to learn healthcare workflows and compliance requirements.

Preferred Qualifications

• Experience in home health business development, hospice liaison/marketer roles, senior living sales, community relations, skilled nursing marketing, post-acute care outreach, or medical diagnostics sales
• Experience in relationship-driven, referral-based sales environments where trust and consistency are critical to success
• Existing connections within Phoenix’s home health, hospice, or senior care markets
• Knowledge of diagnostic services, in-home care workflows, or post-acute provider needs
• Understanding of healthcare compliance (HIPAA, CLIA, CMS)
• History of exceeding sales targets in referral-driven or relationship-driven environments
• Professional credentials (CSP, CHW, healthcare management certifications)
• Ability to analyze territory data, referral patterns, and market trends

Job Type: Full-Time

Salary

• Base salary $55,000 annually
• During the first 3 months of employment, compensation will be temporarily adjusted to an annualized rate of $75,000 to provide stability while commissions build
• This temporary adjustment is intended to provide early financial stability while the account manager establishes territory presence and referral momentum.
• Bonus opportunities: account managers are expected to be on track in their first 6 months to earn six figures in their first year (details provided by the hiring manager)
• Up to $650 per month for fuel, mileage, and phone reimbursement
• Company Credit card for approved expenses

This role rewards consistency, accountability, and genuine relationship-building. Candidates who enjoy being in the field, learning provider workflows, and earning trust over time tend to thrive in this position.

Benefits for full-time W2 Team Members:
*** New benefits effective January 1, 2026.***
Benefits begin 60 days after the first full month of full-time employment.

• Health, Dental, and Vision Insurance
• Paid Time Off (21 days annually for full-time team members)
• 7 Paid Holidays
• 401(k) with 50% Company Match up to 6% ***
• Health Savings Account (HSA)
• Short-Term & Long-Term Disability (RML covers 60% of STD premium) ***
• Voluntary Life and AD&D Insurance
• 100% Company-Funded Employee Assistance Program (EAP) ***

Ability to commute/relocate
Phoenix, AZ: Reliably commute or plan to relocate before starting work (Required)

Ideal start date
As soon as the right candidate is identified

Application Deadline
Applications are reviewed on a rolling basis, and the position may be filled before any stated deadline.

If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

At Rocky Mountain Laboratories, we prioritize the care and well-being of our team members.

Equal Opportunity Employer Statement
Rocky Mountain Laboratories is an Equal Opportunity Employer committed to diversity in its workforce. We comply with all applicable federal and state laws and prohibit discrimination based on race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, veteran status, disability, or genetic information. We also comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Pre-Employment Notice & E-Verify
Rocky Mountain Laboratories participates in E-Verify.
Employment is contingent upon successful completion of a background check and other pre-employment screenings, as required.

Employment with Rocky Mountain Laboratories is at-will. This means either the Team Member or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable laws. Nothing in this posting or in future communications alters that relationship.

While we appreciate interest from staffing agencies, Rocky Mountain Laboratories does not currently partner with external agencies. Resumes submitted unsolicited will not be considered, and no fees will be paid.

Please only reference our LinkedIn and Indeed pages for current openings:

• www.linkedin.com/company/rocky-mountain-laboratories
• www.indeed.com/cmp/Rocky-Mountain-Laboratories
• www.rockylabs.com/