Field Application Engineer

About AIS

AIS is a global leader in Human Machine eXperience (HMX) solutions, delivering innovative, high-performance products that power the future of human interaction with technology. Our portfolio includes electro-mechanical assemblies, virtual reality components, infection control interfaces, and industrial and medical display systems. With a focus on quality, precision, and customer satisfaction, we support a wide range of industries from our state-of-the-art manufacturing facilities.

Role Summary

The Field Application Engineer is the technical front end for customer programs—translating requirements into manufacturable, cost-effective HMI solutions. You’ll partner with Sales, Business Development, Supply Chain, Quality, and Operations to scope, estimate, prototype, validate, and launch new project that meet performance, regulatory, and reliability targets.

Key Responsibilities

• Lead technical discovery: translate specifications into clear requirements and acceptance criteria.


• Architect solutions: component selection (sensors, controllers, optics, materials), stack-ups, interfaces, and environmental/EMC considerations.


• Lead Proposal Development: DFMs, block diagrams, risk registers, preliminary BOMs, cost/lead-time estimates, and SOW inputs.


• Own customer technical communication: lead reviews, resolve issues, manage changes/ECOs, and document decisions.


• Maintain documentation in CRM/ERP per QMS and configuration control.

Qualifications

• B.S. in Mechanical, Electrical, or Systems Engineering (or equivalent experience).


• 4+ years in applications, systems, or product engineering for electro-mechanical or display/HMI products.


• Working knowledge of DFM/DFA, GD&T, tolerance stack-ups, and basic EE principles (signal integrity, grounding, EMI).


• Experience with CAD (SolidWorks or similar), requirements management, and basic circuit/optics familiarity.


• Proven customer-facing communication and program support skills.

Preferred

• Experience with touch sensors, displays, backlights, optical bonding, coatings, and human-factors/usability.


• Familiarity with medical/industrial standards (e.g., IEC 60601, IPC/WHMA-A-620, ISO 13485/9001).

Competencies

• Systems thinking & requirements decomposition


• Practical problem solving (8D, DMAIC)


• Clear technical writing and executive-ready presentations


• Collaboration across Sales, Quality, Ops, and Supply Chain


• Bias for action; balances speed, risk, and rigor

Work Conditions

• Occasional travel to customers/suppliers (≤15%).


• Ability to lift up to 25 lbs; extended screen time; lab/prototype shop exposure with appropriate PPE.

Equal Opportunity

AIS is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applicants of all backgrounds to apply.