Field Calibration Technician - San Francisco

INTEGRA Biosciences Corporation is an industry leader in innovative liquid handling products for the medical diagnostics, pharmaceutical, biotech, and food industries. The Field Calibration Technician provides on-site calibration and maintenance services ensuring customers' pipettes are calibrated to the highest standards to help maintain accuracy and compliance.  The territory for this role is primarily the San Francisco Bay area.

Primary Responsibilities

• Perform on-site calibration, maintenance, and minor repairs of handheld pipettes at customer locations.
• Provide technical support and training to customers on the proper use and maintenance of pipettes.
• Document and maintain records of calibration results and service activities in accordance with company and regulatory standards.
• Manage service appointments, travel to customer sites, and ensure timely and efficient service delivery.
• Collaborate with the broader service team to continually improve service processes and customer satisfaction.
• Maintain up-to-date knowledge of INTEGRA’s pipette products and calibration standards.

Qualifications and Requirements

• Minimum one (1) year of experience in field service, calibration, or technical support, preferably in a laboratory or life sciences environment. Pipette calibration experience preferred.
• Familiarity with quality management systems and regulatory compliance in the life sciences industry preferred
• Proficiency in using calibration software and tools.
• Strong technical aptitude and problem-solving skills.
• Excellent communication with a customer-centric approach
• Ability to work independently, manage time effectively, and prioritize tasks.
• Willingness to travel within the San Francisco Bay area; occasional travel outside the region may be required.
• Valid driver’s license.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserve the right to revise the job description at any time. The employee must be able to perform the primary functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the primary functions of their job, absent undue hardship.

INTEGRA Biosciences US is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, national origin, disability, protected Veteran status, uniform service, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.