Job Description - Field Clinical Representative - Cardiac Rhythm Management - Puerto Rico
Deliver high-quality clinical support during cardiac device implants, follow-ups, and patient programming across a variety of healthcare centers. Travel extensively across Puerto Rico—this role does not have a designated territory. Participate in a 24/7 on-call rotation, including overnight and weekend coverage. Due to the nature of clinical field support, flexibility in working hours and full participation in a rotating 24/7 on-call schedule is essential. This position may require night, weekend, and holiday availability. Respond to rapidly changing clinical demands with professionalism and agility. Train physicians, nurses, and technicians on the theory and application of BSC technology and software. Provide ongoing clinical support for assessment procedures, complex case management, and program development. Assist in the training of new field clinical representatives through in-services, mentoring, and workshops. Support professional education activities by participating in on-site and field training workshops. Manage and maintain commercial inventory and business documentation in alignment with corporate and divisional policies. Track, report, and assist in resolving device and patient-related issues using approved corporate procedures. Comply fully with all corporate processes, policies, regulatory, and quality standards. Actively participate in regional strategy execution with your team and Regional Manager to enhance market presence. Bachelor's degree in science, Engineering, Nursing, Business, or a related field. Proven adaptability and ability to function effectively in fast-changing environments, including frequent last-minute schedule or assignment changes. Demonstrated ability to self-learn rapidly, self-manage effectively, and perform independently in high-pressure, high-stakes clinical settings. Strong emotional intelligence and maturity—capable of handling complex or sensitive situations in clinical environments with composure and professionalism. Experience or ability to work without a fixed geographic territory, including willingness to travel frequently across Puerto Rico. Availability and commitment to participate in a rotating 24/7 on-call schedule, including nights and weekends. High level of initiative, accountability, and internal motivation to contribute meaningfully to patient care and team success. Solid understanding and application of technical and business concepts, including corporate compliance, policies, and procedures. Strong sense of ownership, discretion, and ethical judgment, especially when representing the company with healthcare providers and patients. Early or intermediate knowledge of industry standards and cardiovascular care is preferred (e.g., electrocardiography, electrophysiology, anatomy, and physiology). Effective team collaboration skills, with a willingness to mentor, train, and contribute to a shared mission. Excellent communication and interpersonal skills to engage confidently with physicians, nurses, and stakeholders. Fully bilingual in English and Spanish (spoken and written), with the ability to communicate clearly in both languages across clinical and corporate environments. Requisition ID: 621103 The anticipated annualized base amount or range for this full time position will be $41,200 to $78,300, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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