Field Collector I

Career Opportunity

Position: Field Collector I

Location: Dover, DE

What makes us great:

At the heart of our Company is a dedication to delivering energy that drives progress.  We put people first, work to keep them safe and build trusting relationships. 

Your role in our success:

This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.

What you'll be working on: 

• Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.


• Collect payments from delinquent accounts.


• Deliver personal contact notices during the winter moratorium.


• Follow all Chesapeake Utilities and Public Service Commission guidelines.


• Support metering department when necessary.


• Program electronic reading devices and install them on meters.


• Understand and comply with Company safety policies and procedures.


• Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.


• Perform other duties as assigned.

Who you are:

• Must be friendly, courteous and concerned when approaching customers in the field.


• Must accurately read a gas meter or other measurement device used.


• Can demonstrate good math skills.


• Conscientious work ethic.


• Excellent customer contact skills.


• Ability to perform substantial amount of walking, standing, and lifting of meters.


• Must be able to adapt to various weather conditions since duties are performed primarily outside.


• Knowledgeable of Company safety rules, regulations, procedures and policies.


• Normal level of visual and hearing ability.


• Ability to work independently.


• Valid driver's license with responsible driving history.

Where you'll be working:

• Office and field surroundings.


• Working around potentially hazardous/flammable substances and dogs.


• Able to lift 20 to 50 lbs.


• Response to emergency situations during regular work hours as well as afterhours.


• Position is stressful at times due to the interaction with delinquent customers.

What’s in it for you? 

• Competitive base salary


• Fantastic opportunities for career growth


• Cooperative, supportive and empowered team atmosphere


• Annual bonus and salary increase opportunities


• Monthly recognition events


• Endless wellness initiatives and community events


• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!


• Paid time off, holidays and a separate bank of sick time

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email [email protected]