Field Coordinator Bilingual Cantonese Speaking

Help at Home is hiring a Field Coordinator - we offer weekly pay between $17.50 - $18.50 per hour, based on experience. 

Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

We are seeking a Field Coordinator to provide clerical and customer service support. The employee will be responsible for making daily visits to our clients' homes to ensure the delivery of quality care services from our staff. They will also provide administrative support to their branch by managing phone calls and completing any other clerical tasks. 

Responsibilities

• Conduct daily visits to the homes of our clients.
• Enter and submit documentation records of home visits.
• Answer incoming phone calls and redirect calls, as needed.
• Greet and assist guests.
• Assist the Branch Manager with any other administrative/clerical duties, as assigned.

Minimum Qualifications/Requirements

• Fluent in Cantonese/English preferred
• High school diploma or GED
• Valid driver's license
• Access to an insured and reliable transportation
• Active and current auto insurance
• Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
• Proficient computer skills
• Customer service experience and skills

Benefits:

Our team is the foundation of our work. We offer:

• Weekly pay between $17.50 and $18.50 per hour (based on experience)
• Direct deposit or cash card offered
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40+years of history in a high-demand field
• Office hours Monday through Friday 8:00a.m.-5:00p.m.

Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.